The Role
The Floorplan Operations Associate is responsible for administrative tasks, Salesforce data management, and supporting dealer floorplan operations in a collaborative environment.
Summary Generated by Built In
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.
Lendbuzz is looking for a detail-oriented and proactive Floorplan Operations Associate to join our growing team in Ipswich, MA. This is a full-time, on-site position that plays a key role in supporting the daily operations of our dealer floorplan business. You will be responsible for administrative tasks, Salesforce data management, and cross-functional collaboration to ensure smooth day-to-day operations. This is an exciting opportunity for someone with a strong administrative background and a keen interest in automotive finance.
This is a full-time, on-site position based in our Ipswich, MA office, requiring in-person presence 5 days a week.
Key Responsibilities:
- Support the Floorplan Sales and Account Management teams by ensuring smooth coordination between internal systems and dealer request
- Manage and update dealer records and transactions in Salesforce with precision and timeliness
- Assist in the onboarding of new dealer clients and ensure accurate documentation is submitted and maintained
- Collaborate with other departments (e.g., Underwriting, Customer Support, Finance) to maintain workflow efficiency
- Monitor inventory, funding requests, and compliance documentation for floorplan accounts
- Perform administrative tasks such as answering calls and emails, scheduling appointments, or maintaining files and documents related to floorplans and operations
- Identify and escalate any operational risks, errors, or inconsistencies promptly
Key Requirements:
- 1+ year of experience in an administrative or operations support role
- Experience using Salesforce or similar CRM systems required
- Prior experience in auto finance, dealership operations, or financial services is a plus
- High attention to detail and strong organizational skills
- Proficiency in Microsoft Office and/or Google Workspace (Docs, Sheets, etc.)
- Ability to work independently in a fast-paced environment while supporting a collaborative team
- Must be based in or willing to commute to Ipswich, MA
We believe:
Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.
Compassion is a strength. We care about our customers and look to build long-term relationships with them.
Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.
Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.
Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.
If you believe these things too then we would love to hear from you!
A Note on Recruiting Outreach
We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.
Top Skills
Google Workspace
MS Office
Salesforce
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The Company
What We Do
Lendbuzz is an AI-based auto finance platform that helps consumers with thin or no credit history obtain financing when purchasing a car. Powered by machine learning and proprietary algorithms, Lendbuzz can assess the creditworthiness of consumers with limited credit history—a group underserved by traditional banks. Through their auto dealership partners, Lendbuzz offers consumers attractive financing solutions while opening up opportunities for those dealerships to serve a more diversified client base. Lendbuzz is headquartered in Boston, Massachusetts and was founded in 2015.
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