The Floor Care Maintenance Tech role within Real Estate Operations has responsibility for floor maintenance, upholstery cleaning and temporary coverage for routine office cleaning and janitorial services within our Retail and back-office facilities.
In this role you will be provided a portfolio of sites where it will be your responsibility to complete floor maintenance duties that include stripping and waxing, carpet cleaning, and deep cleaning of various floor types. Work orders will be issued for each location to complete twice yearly.
Primary responsibilities include
- Floor maintenance cleaning of various types of flooring (VCT, Ceramic tile, carpet, wood, LVT, vinyl sheet goods, rubber tile, and other types at each facility).
- Use of floor machines and extractors to clean and sanitize flooring and upholstery (chairs, cubicle walls, and other soft fabric materials) and maintaining all floors and upholstery in the assigned facilities.
- Executing normal cleaning tasks and special projects when required cleaning designated facility areas when Janitorial staff needs coverage to include: dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.
- Closing out work orders upon completion using Computerized Maintenance Management System via cellphone, iPad, or computer access at facilities, maintaining inventory of cleaning supplies, tools and materials in vehicles, and responsibility for maintaining bank supplied vehicle and electronics.
- Communicating in a pleasant and professional manner with internal Colleagues and external Customers.
Qualifications, Education, Certifications and/or Other Professional Credentials
- Experience in Floor cleaning role, required.
Ability to provide normal cleaning tasks and special projects when required cleaning designated facility areas when Janitorial staff needs coverage to include, (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.)
- Proven customer service experience
- Demonstrated written and verbal communications skills
- Ability to communicate in English, including reading and writing
- Ability to travel as required
- Ability to lift up to 50 pounds
- Ability to ascend and descend stairs.
- Ability to work under pressure with efficiency and accuracy
- Ability to plan and prioritize workload
Education, Certifications and/or Other Professional Credentials:
- High School Degree or Equivalent
- Valid Driver’s License, required
Hours & Work Schedule
Hours per Week: 40
Possibility of some overtime during evenings and weekends
Work Schedule: 4:00PM to 2:00AM Monday through Thursday
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- Experience in floor cleaning
- Ability to perform routine cleaning and janitorial tasks, including dusting, sweeping, vacuuming, mopping, vent cleaning, and restroom cleaning
- Customer service experience
- Written and verbal communication skills
- Ability to communicate in English, including reading and writing
- Ability to travel as required
- Ability to lift up to 50 pounds
- Ability to ascend and descend stairs
- Ability to work under pressure with efficiency and accuracy
- Ability to plan and prioritize workload
- High school degree or equivalent
- Valid driver's license
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
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Parental & Family Support — Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
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Leave & Time Off Breadth — Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
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Healthcare Strength — Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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