Flights and Accommodation Coordinator
Location: Head Office, Balcatta
Employment Type: Full-Time | 9-Month Max Term Contract| staggered start, rostered hours from 7.00am to 5.00pm
As cover for an internal secondment, Sodexo is seeking an experienced Flights and Accommodation Coordinator to join our team on a 9-month max term contract. This role reports to our Travel and Accommodation Team Leader and is based at our Head Office in Balcatta.
You will bring proven experience managing large volumes of travel and accommodation bookings, with the ability to efficiently and accurately handle new reservations, modifications, and cancellations. Your expertise in resolving challenges such as missed flights and travel credits will be essential to delivering seamless travel experiences for Sodexo employees, subcontractors, and service partners.
Key Responsibilities:
- Efficiently coordinate flight bookings and room rostering for site-based employees, managing large volumes with accuracy
- Administer travel arrangements, handling frequent changes, cancellations, and emergency requests with agility and professionalism
- Monitor and resolve issues related to missed flights or no-shows, investigating causes and implementing cost-effective solutions
- Maintain comprehensive travel records and documentation for reporting and audit purposes
- Provide prompt, clear communication to internal and external stakeholders regarding travel updates and adjustments
- Collaborate closely with site managers to minimise travel disruptions and associated costs through proactive coordination
- Lead efforts to continuously improve travel booking processes, ensuring consistency and adherence to company standards
About You:
You excel in fast-paced environments where managing numerous simultaneous travel bookings and last-minute changes is the norm. Your exceptional organisational skills and attention to detail enable you to maintain control and accuracy, even under pressure.
Skills and Experience:
- Strong organisational and time management skills, with the ability to prioritise and multitask effectively
- Proficiency in Microsoft Office, particularly advanced Excel skills
- Experience with travel booking software including INX
- Excellent communication skills, both written and verbal, enabling clear and timely stakeholder engagement
- Ability to remain calm and solution-focused when handling urgent travel issues
Why Join Sodexo?
- Enjoy a dynamic work environment where no two days are the same
- Work within a collaborative and supportive team culture
- Office located in a convenient location with parking and easy access to public transport
About Sodexo:
At Sodexo, we’re more than a global services company—we’re a community of over 400,000 people working together to make a real difference. Our core values—Service Spirit, Team Spirit, and Spirit of Progress—are lived every day by our team members across the world.
We’re proud to be an Equal Opportunity Employer, embracing diversity and inclusion across all levels of the business. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and culturally and linguistically diverse communities.
We offer ongoing career development opportunities, and an excellent benefits and recognition program.
Ready to take the next step in your career? Apply now and be part of something greater with Sodexo.
Additional Information
Skills Required
- Proven experience managing travel bookings
- Strong organisational and time management skills
- Proficiency in Microsoft Office, particularly advanced Excel skills
- Experience with travel booking software including INX
- Excellent communication skills, both written and verbal
- Ability to handle urgent travel issues calmly
What We Do
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the global leader in sustainable food and valued experiences at every moment in life: learn, work, heal and play. The Group stands out for its independence, its founding family shareholding and its responsible business model. Its portfolio of activities includes Sodexo Food and Facilities Management Services and Pluxee Employee Benefit Solutions, activity for which the Group announced a spin-off with a listing expected on February 1, 2024. This diversified offer meets all the challenges of everyday life with a dual goal: to improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental progress in the communities where we operate. For Sodexo, growth and social commitment go hand in hand. Our purpose is to create a better everyday for everyone to build a better life for all. Sodexo is included in the CAC Next 20, CAC 40 ESG, CAC SBT 1.5, FTSE 4 Good and DJSI indices. Sodexo key figures — 22.6 billion euros Fiscal 2023 consolidated revenues — 430,000 employees as at August 31, 2023 — #1 France-based private employer worldwide — 45 countries — 80 million consumers served daily — 14.3 billion euros in market capitalization (as at October 25, 2023)
