Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.
As a member of Zipline’s Flight Operations team, you’ll be responsible for ensuring that the delivery of medical products to health facilities is done in a safe and timely manner. This will involve working with a team of flight support operators to conduct regular pre-flight inspections, launching, and recovery of the drones.
What you will do
- Launch and Recovery: You will be responsible for the safe assembly of drones in preparation for 150+ flights, perform critical checks, communicate with Zipline controllers in readiness for flight, and launch and disassemble drones on return to the Distribution Center.
- Ensure appropriate and timely reporting of fleet and system issues to the flight operations team
- Communicate effectively with flight technicians/Shift coordinator on outstanding issues and bottlenecks observed during the launch and recovery process.
- When needed, effectively and safely support incident response teams
- Demonstrate excellent attention to detail and focus in nominal and off-nominal situations and draw the attention of shift coordinators/maintenance technicians scheduled on shift.
- Consistently follow all standard operating procedures, quality, and safety guidelines
- Communicate clearly and effectively within and between teams, especially on high-volume days
- Participate in activities that build team culture and community, such as workplace or culture improvement efforts that bring people together and promote Zipline's values.
- Ability to provide support or go the extra mile to help others
- Occasionally take the initiative to identify problems without being directed.
What You'll Bring
- Diploma in Mechanical/Electrical/Electronics/Aerospace Engineering/Drone Engineering Technology or National Service Personnel or Vocational Training personnel with technical background.
- Excitement about working in the field and are not afraid to get your hands dirty
- Ability to stay focused, humble, and safety-conscious during 12-hour shifts
- Ability to work in a fast-paced environment and enjoy work that keeps you on your feet
- Ability to maintain focus during extended daily operations
This position reports to the Flight Operations Lead.
We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline’s behalf.
Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.
If you believe you have been targeted by a fraudulent party, we ask that you immediately get in touch with us via email at [email protected] upon receiving a suspicious offer or claim.
Top Skills
What We Do
Zipline is the world's largest autonomous delivery network and is powered entirely by fixed-wing drones. Our fleet circles the equivalent distance of the equator every 2.5 days, and we have shipped hundreds of thousands of critical medical products across Rwanda, Ghana, and now beginning in the United States.
Why Work With Us
Zipline is the perfect intersection of super cutting-edge tech, deep social mission, and extremely compelling business case. Our small, scrappy, customer-obsessed, humble, and mission-driven team has set the bar for what is possible in the drone logistics industry globally, and has designed some incredibly elegant technology in the process.
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