Flexjet, a global leader in private aviation and luxury travel, is seeking a highly motivated and detail-oriented individual to join our Operations team as a Flight Communications Specialist.
The Flight Communications Specialist serves as a primary communication link between Flexjet flight crews and the Operation. This role supports the daily execution of trips through clear communication, sound judgment, timely coordination, and accurate information sharing. Flight Communications Specialists help maintain operational awareness, support crews through day-of changes, and serve as stewards of the relationship between flight crews and the Operation.
DUTIES & RESPONSIBILITIES
- Serve as the primary point of contact for flight crews, coordinating with Crew Scheduling, Scheduling, Flight Planning, Maintenance, and other operational teams as needed.
- Support day-of-flight operations by communicating schedule changes, maintenance updates, weather impacts, crew legality concerns, and other operational information.
- Monitor and respond to pilot communications through phone, email, and internal communication platforms.
- Escalate operational issues and coordinate solutions to support safe and efficient trip execution.
- Maintain accurate documentation and ensure critical information is communicated promptly to relevant teams.
- Deliver professional, customer-focused support while balancing crew needs, operational priorities, and company expectations.
EDUCATION & EXPERIENCE
- Associate degree (A. A.) or equivalent from a 2-year college or technical school; 1-3 years of related experience preferably in an aviation/logistics environment; or equivalent combination of education and experience.
- Knowledge of FARs regarding Part 91, 121, or 135 airline operations is preferred.
- Must have working knowledge of Microsoft Office products and the aptitude to learn customized company software programs
REQUIRED SKILLS & ATTRIBUTES
- Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business.
- Exceptional attention to detail when documenting information, relaying updates and managing operational tasks.
- Strong verbal and written communication skills, with the ability to communicate clearly and professionally with pilots, leadership and internal teams.
- Calm, composed and solution-oriented mindset in a fast-paced environment.
SCHEDULE & POSITION EXPECTATIONS
- Our operation is 365/24/7 and candidates must be willing to work nights, weekends, and holidays as schedule dictates.
- This position is fully onsite and requires in-person attendance at our Global Command Center.
- Schedule: Full-time, front or back half of the week including 1 weekend day.
- 3 – 14 hour shifts or 4 – 11 hour shifts
Skills Required
- Associate degree (A.A.) or equivalent from a 2-year college or technical school, or equivalent combination of education and experience
- 1-3 years related experience (preferably in an aviation/logistics environment)
- Working knowledge of Microsoft Office products and aptitude to learn customized company software programs
- Knowledge of FARs regarding Part 91, 121, or 135 airline operations
- Strong verbal and written communication skills and exceptional attention to detail
- Calm, composed, solution-oriented mindset able to operate in a fast-paced environment
- Willingness to work nights, weekends, and holidays and ability to work fully onsite at the Global Command Center
- Availability to work 3 - 14 hour shifts or 4 - 11 hour shifts including one weekend day
What We Do
Flexjet first entered the fractional jet ownership market in 1995. Flexjet offers fractional jet ownership and leasing. Flexjet’s fractional aircraft program is the first in the world to be recognized as achieving the Air Charter Safety Foundation’s Industry Audit Standard, is the first and only company to be honored with 21 FAA Diamond Awards for Excellence, upholds an ARG/US Platinum Safety Rating and is IS-BAO compliant at Level 2. Flexjet’s fractional program fields an exclusive array of business aircraft—some of the youngest in the fractional jet industry, with an average age of approximately six years. In 2015, Flexjet introduced Red Label by Flexjet, which features the youngest fleet in the industry, flight crews dedicated to a single aircraft and the LXi Cabin Collection of interiors. To date there are more than 40 different interior designs across its fleet, which includes the Embraer Phenom 300, Challenger 350, the Embraer Legacy 450 and Praetor 500, Global Express, the Gulfstream G450, G500, G650 and G700, and the Aerion AS2 supersonic business jets. Flexjet is a member of the Directional Aviation family of companies. For more details on innovative programs and flexible offerings, visit www.flexjet.com or follow us on Twitter @Flexjet and on Instagram @FlexjetLLC.
