The Role
As a City Manager at Flex, you'll build community ties with venture-backed founders, host events, foster relationships, track referrals, and report on performance metrics.
Summary Generated by Built In
Flex is building a finance super app for premium business owners — reimagining every single aspect of the financial workflow and financial services for any entrepreneur. The company has grown revenue 25x+ since publicly launching in September 2023 and is on track to achieve profitability by late 2025. Flex is focused on mid-market businesses ($3 - $100M revenue) that are largely overlooked by existing fintech solutions and reliant on slow and outdated regional banks. We are targeting a ~$1T revenue opportunity that is largely up for grabs.
🕺 About the Role
Venture Community Leads are the face of Flex in their geographic region or category. This is our first ever hire to own the venture and founder community.
Your mission will be to have everyone in your city know what Flex is by hosting intentional events, curating the invite list, and fostering relationships that become champions of the brand. You’ll report to the Head of Marketing and work closely with our creative and data teams to generate assets and ensure attribution of events and referrals. This is a highly relational, on-the-ground role: equal parts community builder, deal originator, and operator. You’ll represent Flex to venture-backed founders, GPs, and investors in your city, ensuring Flex is top-of-mind as their financial partner.
✅ What You’ll Do
- Host and curate events: Plan and execute dinners, salons, and small-format gatherings that attract top venture-backed founders and GPs.
- Foster 1:1 relationships: Build personal connections with attendees, becoming a trusted connector and resource in the community.
- Own referral flywheels: Encourage and track peer-to-peer referrals, ensuring the right attribution back to your channel.
- Leverage CRM rigorously: Log every relationship, event touchpoint, and referral in CRM; ensure accurate attribution and reporting.
- Follow up with intent: Send personalized notes, share relevant content, and schedule 1:1s to deepen engagement beyond the event.
- Performance reporting: Measure and communicate the ROI of your efforts (pipeline generated, conversion rates, referral multipliers, CAC payback).
- Collaborate cross-functionally: Partner with Flex’s marketing, sales, and data teams to align messaging, share community insights, and optimize attribution strategies.
- Represent Flex authentically: Act as the local face of Flex — knowledgeable about our product, our mission, and the needs of venture-backed founders/GPs.
⚡️ What You Bring
- 2–5 years of experience in venture capital, founder support, partnerships, or ecosystem/community-building roles.
- Proven ability to host and lead high-value events that drive meaningful relationships.
- Existing networking and relationship-building skills with founders and VCs.
- Experience working with CRM tools (e.g., HubSpot, Salesforce, Affinity) and applying attribution strategies.
- Data-driven mindset: you’re comfortable tying community activity to business outcomes.
- Excellent written and verbal communication; you can confidently represent Flex in front of founders and investors.
- Entrepreneurial and scrappy — you thrive in ambiguity, love being on the ground, and can spin up a dinner, follow up with guests, and report results all in the same week.
- Bonus: Prior experience as a founder, operator, or in a venture-backed startup community role.
Why Join Us
Flex is growing quickly — you’ll help shape the direction of a product and company with real momentum.
We’re well-capitalized with strong backing and a clear long-term vision.
You’ll work with a sharp, driven team that values autonomy, clarity, and quality.
Join ambitious builders who care deeply about winning together — and having fun while doing it.
Annual team on-sites. From Bogota to Mexico City, the entire Flex team gets together once a year to align and build camaraderie.
Top Skills
Affinity)
Crm Tools (E.G.
Hubspot
Salesforce
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
End-to-end finance platform for businesses
