Job Summary:
We are looking for a strategic and client-focused Account Manager to lead key client relationships, drive business growth, and ensure the delivery of exceptional service. This role requires a seasoned professional with a strong background in account management, excellent communication skills, and the ability to lead cross-functional teams to meet client objectives.
Key Responsibilities:
Own and manage high-value client accounts, acting as the primary point of contact.
Develop and execute strategic account plans to drive client success and revenue growth.
Build long-term relationships with key stakeholders and decision-makers.
Lead contract negotiations, renewals, and upsell opportunities.
Collaborate with internal teams (sales, marketing, product, operations) to deliver tailored solutions.
Monitor account performance, analyze KPIs, and provide regular reporting to clients and leadership.
Resolve complex client issues with a proactive and solution-oriented approach.
Mentor and support team and contribute to team development.
Requirements:
Bachelor’s degree in Business, Marketing, Communications, or a related field (MBA preferred).
7+ years of experience in account management, client services, or sales, with at least 2 years in a senior or leadership role.
Proven track record of managing large or strategic accounts and achieving revenue targets.
Strong business acumen and ability to understand client needs and industry trends.
Excellent communication, negotiation, and presentation skills.
Proficiency in CRM tools and data analysis platforms.
Preferred Qualifications:
Experience in HVAC, Security System Domain
Ability to manage multiple projects and priorities in a fast-paced environment.
Strong leadership and mentoring capabilities.
Top Skills
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission.
Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
