The Role
Welcomes parking guests, directs traffic to available spaces, issues tickets, counts vehicles, conducts facility patrols, assists customers, reports incidents and safety concerns, and helps maintain cleanliness and professional service standards.
Summary Generated by Built In
signaliseur effectue une variété de tâches pour garantir le bon fonctionnement du parking, tout en offrant un service qui dépasse les attentes de nos clients. En fonction des besoins du site, le signaliseur est responsable de l'accueil des clients, de l'émission des tickets, de compter des voitures, de la direction du trafic et de l'assurance de la propreté de Stationnement . Le signaliseur collabore étroitement avec les membres de l'équipe, le responsable des opérations et/ou le superviseur de service pour s'assurer que les normes de propreté et de sécurité sont respectées en tout temps.
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The Flagger performs a variety of tasks to ensure the smooth operation of the parking facility, while delivering a service that exceeds our customer/client’s expectations. Depending on the needs of the location the Flagger is responsible for greeting guests, issuing tickets, completing car counts, directing traffic, and ensuring facility cleanliness. The Flagger works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
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The Flagger performs a variety of tasks to ensure the smooth operation of the parking facility, while delivering a service that exceeds our customer/client’s expectations. Depending on the needs of the location the Flagger is responsible for greeting guests, issuing tickets, completing car counts, directing traffic, and ensuring facility cleanliness. The Flagger works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
Key Responsibilities
- Accueillir les invités à leur arrivée et leur dire au revoir de manière amicale et courtoise.
- Agir en tant que contrôleur de la circulation pour diriger les invités entrants vers des places de stationnement disponibles.
- Effectuer des comptages de véhicules sur place tout au long du service pour s'assurer que le garage ne déborde pas des espaces disponibles.
- Effectuer des patrouilles quotidiennes.
- Contrôler la circulation aux entrées et sorties si nécessaire ; aider les invités qui ont oublié où ils ont garé leur véhicule.
- Utiliser une communication respectueuse pour aider les invités avec leurs questions, problèmes et préoccupations ; transmettre les informations au Responsable des opérations ou au Chef de service si nécessaire.
- Rapporter immédiatement tout accident, incident ou préoccupation de sécurité au Responsable des opérations ou au Chef de service.
- Communiquez de manière professionnelle en tout temps avec les Clients et les coéquipiers
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- Act as traffic controller to direct incoming guests to available parking spaces
- Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
- Perform daily patrols
- Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
- Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
- Communicate professionally at all times with guests, client, and teammates.
Skills, Knowledge and Expertise
- Au moins 18 ans.
- Expérience préalable en service client .
- Excellentes compétences en service client et en communication.
- Capacité à communiquer verbalement avec les clients.
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- At least 18 years of age
- Previous customer service experience, preferred
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
Benefits
(Full-Time Employee Only)
Medical/Vision
Dental
Medical/Vision
Dental
Life Insurance
AD&D
STD
AD&D
STD
LTD - offered based on employee group
RRSP - offered based on employee group
EAP - offered based on employee group
Vacation
About
The Reimagined Parking family of nationally recognized operating companies–Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Skills Required
- At least 18 years of age
- Previous customer service experience
- Excellent customer service and communication skills
- Ability to communicate verbally with guests
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The Company
What We Do
Reimagined Parking is one of North America's largest parking operators, providing a range of parking technology solutions to improve the customer experience.
