Fixed Video Field Engineer - US Remote

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewThe Fixed Video Deployment Team delivers video solutions to Public Safety and Enterprise customers across North America. We are committed to providing solutions that will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Vigilant LPR and Avigilon Video Systems.
Job Description

 In this role, the Field/Project Engineer will work within a dedicated project team on large video deployment projects. The motivated candidate will oversee aspects of surveying, designing, documenting, and implementation of Avigilon Video Surveillance Solutions for the project, as well as articulate the technological capabilities of the solution(s) or any requirements needed to internal/external stakeholders. The successful candidate will work directly with internal/external stakeholders to ensure deliverables fall within the applicable scope and schedule and will support the project team, including its subcontractors, in all phases of the project. Must be able to use project tools, resources, and software. Candidates will be able to work under pressure and be able to remain professional in intense or stressful situations.

Essential Job Duties

• Design, develop, document, and articulate Avigilon Video Surveillance Solutions for the project and the technological capabilities or requirements needed to internal/external stakeholders.

• Implement changes using established testing procedures and change control

• Ensure system solutions fit in with network capacity and architecture, as well as Project Scope of Work and customer requirements.

• Articulate the technology and demonstrate differentiated value propositions to both business and technical stakeholders.

• Conduct product testing and demonstrations when needed or required by customers and lead technical discussions.

• Support Project Team by becoming a trusted technical advisor and asset for both internal and external stakeholders for the project.

• Develop and maintain strong relationships with customer(s), Sub-Contractors, and Project Team Members.

• Collaborate with the Motorola Technical Support teams in providing post-sales support to customers.

• Close support to the project team to achieve project milestones.

• Be proactive in the entire project cycle, assisting in the identifying potential risks and proposing mitigating actions.

• Perform related duties as assigned.

• Always complies with the Standards, policies and Code of Business Conduct and Ethics when dealing with internal or external confidential information or solution designs.

• Knowledge and experience with Microsoft Active Directory & Windows servers

• Able to design and draw in MS Visio, Lucid Chart, Bluebeam, or other CAD software.

• Working knowledge of MS Project or Smartsheet PMIS software.

• Must be able to take the initiative and work effectively both independently and as a member of a cross functional team.

• Be able to travel to customer locations (Southeast US and Midwest Regions), subcontractor offices, project offices or warehouses for meetings, site walks, surveying, designing, integration, troubleshooting, vendor meetings, or other assigned tasks by project team.

• Must have the ability to work remotely without major disruption and distraction. Will be required to join video meetings and conference calls with both internal and external stakeholders.

• Possesses strong analytical and troubleshooting skills.

• knowledge and experience with Windows troubleshooting tools and techniques.

• Excellent knowledge of networking principles and IP communication.

• Experience with computer hardware configuration and troubleshooting.

• Experience with network equipment configuration and troubleshooting.

• Intimate knowledge and experience with Windows troubleshooting tools and techniques. 

Preferred Qualifications:

• Strong understanding of the video surveillance integration process and standards.

• Excellent verbal and written communication skills.

• Exceptional organizational, multi-tasking, and time management skills

• Strong knowledge and background with Motorola Video Product and Software (Avigilon, Pelco, AVA) .

• Pass background check

• Must be able to maintain, manage, and work from multiple computers. (Customer Provided and Employer Provided)

• Experience with the following strongly desired:

  • Smartsheet

  • Visio or Lucidchart

  • Bluebeam

  • MS Office Suite

  • Google Business Suite

  • Adobe PDF

  • Avigilon Control Center

  • Avigilon System Design Tool

This position is a remote position and candidates can be located anywhere in the US. Due to travel, it is preferred that candidates be located in the Southeastern US. Position may travel 50% - 75% of time.

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#LI-REMOTE

Basic Requirements

• 1+ years of video surveillance or video solutions experience.
• OR 3+ years of installation lead experience.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements50-75%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].