(Fixed-Term) Warehouse Supervisor

Posted 6 Days Ago
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Des Moines, IA
Hybrid
Junior
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for all things anime.
The Role
Lead warehouse operations, ensuring productivity and efficiency. Manage team performance, oversee compliance, and support continuous improvement projects.
Summary Generated by Built In
About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

As a (Fixed Term) Warehouse Supervisor, you will lead daily warehouse operations and support a team focused on productivity, accuracy, and efficiency. You will ensure inbound, outbound, and inventory activities run smoothly while adapting to shifting workloads. You will help uphold our customer experience standards by making sure correct orders are shipped on time and in great condition. Operating within a framework of best practices, you will look for opportunities to improve processes and ensure performance stays within operational goals and budget. This is a 6 month fixed term position. 

While you will work Monday–Friday with a start time between 6am–8am, it will support variable shifts during major sales periods and holiday events to help extend warehouse operations without adding an additional shift, which requires schedule flexibility.

  • Lead and support warehouse team members in daily warehouse responsibilities.
  • Monitor team performance and help meet daily goals and quality standards.
  • Support operational planning for receiving, fulfillment, inventory, and shipping functions.
  • Partner with leadership to maintain a safe, clean, and organized warehouse environment.
  • Ensure compliance with safety procedures and warehouse standards.
  • Help document and report operational metrics and activities.
  • Collaborate with the broader eCommerce team to support organizational needs.
  • Support continuous improvement projects and seasonal adjustments to warehouse operations.
  • Flex scheduling during peak events, including weekends or alternate shifts when needed.

In the role of (Fixed Term) Warehouse Supervisor, you will report to the Director of Warehouse and Logistics.

We are considering applicants for the location of Grimes, Iowa.

About You

We get excited about candidates, like you, because...

  • 2+ years of leadership or supervisory experience in a warehouse, distribution, or manufacturing environment
  • Experience with eCommerce or direct-to-consumer fulfillment
  • Experience with warehouse processes, including receiving, inventory control, picking, packing, and shipping
  • Experience managing hourly warehouse teams and assigning labor based on priorities or volume
  • Experience training teams on warehouse best practices
  • Experience interpreting and acting on operational data and performance metrics
  • Familiarity with WMS or ERP systems (e.g., NetSuite, RF-SMART)
  • Experience supporting safety programs and maintaining compliance with OSHA or other regulatory standards
  • Comfortable working flexible shifts during peak periods or high-volume events
About the Team

Our Warehouse Leadership team is a tight-knit, high-accountability group that values teamwork, ownership, and growth. We support each other, challenge each other, and focus on building a culture where feedback is welcomed and every team member contributes to success of Crunchyroll.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-onsite

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.
  • Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Top Skills

Erp Systems
NetSuite
Rf-Smart
Wms

What the Team is Saying

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The Company
Chișinău
1,300 Employees
Year Founded: 2006

What We Do

At Crunchyroll, we deliver what anime fans love—anytime, anywhere.

With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen.

From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms.

Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere.

We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.

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Crunchyroll Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.

Typical time on-site: 3 days a week
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