Requirements,
- Bachelor’s degree in Data Science, Business Analytics, Logistics, Engineering or a related field.
- Proven experience in data analysis, project management, or logistics, ideally within a first-mile or supply chain environment.
- Proficiency in data analysis tools (Excel, Looker Studio, etc) and experience with data visualization platforms (Tableau, Power BI, etc.).
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent communication skills and the ability to convey data-driven insights to both technical and non-technical stakeholders.
- Ability to work cross-functionally and manage multiple projects in a fast-paced environment.
- Knowledge of the logistics industry and first-mile processes is a plus.
Responsibilities,
- Gather, analyze, and interpret data related to the first-mile process, focusing on metrics impacting the shipper experience such as lead times, fulfillment accuracy, and cost efficiency.
- Identify bottlenecks, inefficiencies, and potential improvements in first-mile operations through data-driven insights, collaborating with cross-functional teams to implement solutions.
- Define, develop, and monitor key performance indicators (KPIs) that track the effectiveness of improvements and measure the overall impact on the shipper experience.
- Develop an understanding of the shipper's journey, gather feedback from shippers, and analyze data to identify pain points and areas of opportunity for enhancing the shipper experience.
- Lead data-driven projects that improve operational processes, including creating timelines, tracking progress, and communicating results to stakeholders.
- Create dashboards and reports to visualize complex data in a clear, understandable way for stakeholders and to facilitate decision-making.
- Proactively stay updated on industry trends, tools, and technologies that can enhance our data analytics capabilities and improve the shipper experience.
Top Skills
What We Do
Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.
