At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a motivated Warehouse First Line Manager to join our Operations Group team. In this role, you will be responsible for leading a team of warehouse operatives to ensure efficient, safe, and accurate daily operations. Our operations team is dedicated to maintaining high standards of productivity and inventory accuracy while seamlessly managing inbound and outbound activities in a collaborative working environment.
This role is based on working 5 days out of 7, Monday to Sunday with operational hours being between 6am and 10am.
What You’ll Do
In this role, you will:
Supervise, coach, and support warehouse personnel by preparing shift plans, allocating tasks, and overseeing daily warehouse operations to meet productivity and quality goals.
Collaborate with internal departments, suppliers, and transport providers to act as the primary liaison, managing customer escalations and creating handover reports.
Ensure compliance with all health and safety regulations by conducting daily safety checks, managing weekly system tests for fire alarms, and leading incident investigations.
What You’ll Bring
The ideal candidate will have:
Intermediate-level experience with established skills in effectively managing and motivating fast-paced warehouse teams.
Strong knowledge of warehouse operations, stock control processes, Key Performance Indicators, and health and safety regulations.
Proven ability in organisational multitasking, problem-solving, and exercising sound judgement under moderate supervision.
Demonstrated competency and training in using warehouse management systems, planning tools, and Microsoft Office applications.
What We Offer (Benefits)
Competitive compensation plus an annual bonus and benefits aligned with the experience
Generous annual leave that increases with length of service.
Comprehensive health, wellness, and retirement plans, including Private Medical Insurance, a 6.5% matched pension scheme, Life Assurance, and a confidential Employee Assistance Program.
Opportunities for continuous learning and professional growth, alongside voluntary lifestyle perks such as Dental Insurance, a Bike to Work scheme, and an Electric Vehicle Scheme.
Skills Required
- Intermediate-level experience managing fast-paced warehouse teams
- Strong knowledge of warehouse operations, stock control processes, and KPIs
- Knowledge of health and safety regulations and ability to lead safety checks and incident investigations
- Competency and training in using warehouse management systems, planning tools, and Microsoft Office
- Ability to multitask, problem-solve, and exercise sound judgement under moderate supervision
- Availability to work 5 days out of 7 (Monday to Sunday) within operational hours between 6am and 10am
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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