Fintech Data Analytics Manager

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and network systems. For more than four decades, Samsung has driven innovation, economic growth, and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services, and AI technology, we’re creating smarter, sustainable, and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
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Role and Responsibilities

This position is responsible for analyzing large-scale customer datasets to generate actionable insights that support the bridging of business strategy and bank partnership collaboration to drive revenue, portfolio profitability, and customer engagement with Samsung's Fintech Products.

Key Responsibilities:

• Fintech Data Analysis & Insight Generation:
  • Extract, manipulate, and analyze large datasets from internal systems and issuer bank reports.
  • Identify customer behavior patterns, spending trends, lifecycle insights, and campaign effectiveness
  • Develop dashboards and recurring performance reports
  • Conduct ad-hoc analysis to support Fintech business initiatives

• Fintech Business Strategic Support and Performance Monitoring:
  • Provide data-driven recommendations for acquisition strategy, customer engagement programs, and retention campaigns
  • Track KPIs including acquisition, activation, spending, attrition
  • Analyze Wallet provisioning and contribution to the other ecosystems
  • Monitor portfolio health indicators and Fintech Product risk.
  • Analyze campaign ROI and customer segmentation performance
  • Support marketing, finance, risk and product teams with insights

• Data Governance & Quality:
  • Liaise with the issuer bank analytics team on data alignment and reporting standards
  • Validate data accuracy and ensure consistency between bank data and internal reporting
  • Ensure financial data compliance with data privacy and regulatory standards.

• Core Technical Skills:

• Programming: Write computer programs and analyze large datasets to uncover answers to complex problems. Data analysts need to be comfortable writing code and working in a variety of programming languages, such as Java, R, Python, and SQL.
• Data Visualization and Dashboarding (Tableau, Power BI): not only be able to analyze data accurately, but also communicate your findings effectively. Visualization tools like Tableau and Power BI help you transform complex datasets into interactive and intuitive dashboards.
• Statistical analysis: Identify patterns in data. This includes having a keen sense of pattern detection and anomaly detection.
• Data storytelling: Communicate actionable insights using data, often for a nontechnical audience

Skills and Qualifications

Minimum Qualifications:

• Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics OR Master's Degree in a related field 
• 5 years of experience in related roles

Preferred Qualifications:

• Strong understanding of data visualization best practices
• Fluency in data visualization best practices
• Ability to work collaboratively in a fast-paced, cross-functional environment.
• Ability to navigate international cultures and work across time zones, and willingness to work with a remotely located development and design team
• Proficiency in the Korean language is desirable, but not mandatory

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Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

The salary range for this role is expected to be between $130,500 and $142,500.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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