FinServ Compliance Manager

Posted 3 Days Ago
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DKI Jakarta, IDN
In-Office
Senior level
eCommerce • Financial Services
The Role
Lead design and execution of fintech compliance strategies, interpret OJK and financial regulations, translate rules into business actions, engage regulators and policymakers, advise product and leadership on regulatory risk, and build a culture of compliance across GoTo Financial.
Summary Generated by Built In
About the Role
As a Compliance & PPGR Financial Services Lead at GoTo Financial, you’ll tackle the challenge of translating fast-changing fintech regulations into clear business actions. Your work will safeguard trust with regulators while enabling product and market innovation. You’ll also drive public policy engagement, shaping dialogues with regulators and industry bodies to create a fair, forward-looking regulatory environment. In this role, you’ll work closely with product, marketing, senior leadership, and external stakeholders to guide decisions, influence policy, and ensure regulatory alignment.

What You Will Do

  • Lead the design and execution of compliance strategies that align with GoTo Financial’s business goals while meeting OJK and other regulatory requirements.
  • Interpret new and evolving regulations, translate them into actionable guidance, and ensure timely implementation across products and functions.
  • Drive proactive engagement with regulators, policymakers, and industry associations to shape fair and future-ready fintech regulations.
  • Advise business leadership and cross-functional teams (product, marketing, operations) on regulatory risks, enabling informed business decisions.
  • Build a culture of compliance judgment and ethical decision-making within the team
  • Lead regulatory discussions and represent GoTo Financial’s interests in financial services area
  • Monitor regulatory trends and anticipate their impact on business models, ensuring the company stays agile and ahead of compliance risks.

What You Will Need

  • 7+ years experience in compliance or public policy roles within fintech, payments, or financial services,  combined with experience in  business and operation roles  is a plus
  • Strong regulatory knowledge of OJK and Indonesia’s financial sector regulations and  with the ability to interpret and apply evolving regulations.
  • Excellent judgment and critical thinking, with the ability to balance regulatory requirements and business needs.
  • Skilled communicator who can simplify complex regulations for diverse internal stakeholders and build trust with regulators and policymakers.
  • Leadership ability to influence without formal authority, collaborate across teams
  • Economy and science educational background 

About the Team
The Financial Services Compliance team is a critical unit in the GTF ecosystem, it acts as a point of contact between GTF regulated entities with Otoritas Jasa Keuangan (OJK) as the regulator. As a Financial Services Compliance team, we are obliged to ensure the adherence of internal divisions/units to payments system regulations, and at the same time to help ensure the business units are in a strategic position to execute all the business initiatives.
The Financial Services Compliance team itself combines youthful energy and responsibility as expected from mature individuals. We foster a healthy and conducive environment for the members to share their opinions and thoughts and we promote high responsibility for each task assigned to all team members. All of those are critical aspects for the team to be able to interact, make sound judgment and give advice to many other functions within the GoTo ecosystem.

About GoTo Group
GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy.
The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.

About Gojek 
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.


#LI-ONSITE

Skills Required

  • 7+ years experience in compliance or public policy within fintech, payments, or financial services
  • Experience in business and operations roles
  • Strong regulatory knowledge of OJK and Indonesian financial sector regulations
  • Excellent judgment and critical thinking to balance regulatory requirements and business needs
  • Skilled communicator able to simplify complex regulations and build trust with regulators and policymakers
  • Leadership ability to influence without formal authority and collaborate across teams
  • Educational background in economics or science

GoTo Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GoTo Group and has not been reviewed or approved by GoTo Group.

  • Fair & Transparent Compensation Pay is considered competitive to above market for many corporate roles across core entities such as Gojek, Tokopedia, and GoTo Financial. Base pay is often characterized as solid or above market in Indonesia tech roles.
  • Healthcare Strength Medical coverage is characterized as strong in Indonesia and often extends to spouses and children. Company materials also highlight wellness support, parental insurance, and mental‑health counseling for employees and families.
  • Leave & Time Off Breadth Leave programs are described as generous, including maternity, paternity, and other special leave types at Tokopedia. Broader time‑off and flexibility practices are portrayed as supportive across corporate roles.

GoTo Group Insights

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The Company
Jakarta, Jakarta
944 Employees
Year Founded: 2021

What We Do

GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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