FiNet Business Support Manager

Posted Yesterday
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Irving, TX, USA
Hybrid
77K-133K Annually
Mid level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Supports Wells Fargo Advisors Financial Network operations across multiple locations. Coordinates brokerage transaction and service support, handles escalations, coaches practices on business tools, manages operational risk and service standards, and enforces firm policies and procedures. The role requires financial services experience, leadership capability, strong client service and organizational skills, knowledge of brokerage advisor tools and regulatory requirements, and possible travel within the division.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Business Support Manager to support the Wells Fargo Advisors Financial Network within Wealth and Investment Management. Learn more about our career areas and lines of business at wellsfargojobs.com .
In this role, you will:
  • Work closely with FiNet business owners and divisional leaders to ensure the timely execution and delivery of brokerage transactional and service support functions for clients, and Financial Advisors across multiple sales locations.
  • Serve as primary escalation point of contact for operational and service inquiries from FAs, FiNet business owners, the back office, clients, and other operational associates.
  • Act as a resource to provide coaching for FiNet practices toward adoption of new business tools and applications.
  • Serve as the key contact for operational risk management issues across the division and manage service standards to ensure timely and accurate delivery of operations support.
  • Communicate and coach firm operational policy and procedures and ensure adherence to these policies and procedures.
Required Qualifications:
  • 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • 2+ years leadership experience
  • Subject Matter Expert (SME) level understanding of operational functions, products or platform tools
  • Strong client service skills
  • Strong attention to detail and accuracy skills
  • Effective organizational, multi-tasking, and prioritizing skills
  • Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective
  • Relationship management skills
  • Experience with FiNet and/or independent advisors
  • Strong operational experience
  • Knowledge and understanding of brokerage advisor tools
Job Expectations:
  • Ability to travel if necessary, within the division
  • Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
  • This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
  • This position is not eligible for Visa sponsorship.
Posting Location:
  • 2801 Market St, F & L Bldg, SAINT LOUIS, MO 63103
  • 550 S Tryon St, Charlotte NC 28202
  • 550 S 4th ST, Minneapolis MN, 55415
  • 401 Las Colinas Blvd W Bldg B, Irving TX, 75039
  • Other locations may be considered
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $77,000.00 - $133,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
21 Sep 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • 4+ years of financial services industry experience, or equivalent experience, training, military experience, or education
  • 2+ years of leadership experience
  • Subject matter expert understanding of operational functions, products, or platform tools
  • Strong client service skills
  • Strong attention to detail and accuracy skills
  • Effective organizational, multitasking, and prioritization skills
  • Knowledge of branch exams and regulatory requirements from an operational support perspective
  • Relationship management skills
  • Experience with FiNet and/or independent advisors
  • Strong operational experience
  • Knowledge of brokerage advisor tools
  • Ability to pass FINRA background screening requirements

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day one with comprehensive medical, dental, and vision options, and the company subsidizes a substantial share of premiums for U.S. employees (varying by compensation band).
  • Retirement Support A robust 401(k) program includes an employer match for eligible employees, with specifics laid out in plan materials and filings.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for eligible primary caregivers, alongside fertility coverage, adoption/surrogacy reimbursement, and lactation support.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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