Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionWise is looking for an experienced Team Lead to build and lead our Suspicious Activity Reporting (SAR) team in São Paulo, Brazil.
You'll lead a team of financial crime analysts responsible for investigating complex cases and submitting high-quality reports to COAF and global financial intelligence units. This is a hands-on leadership role where you'll balance coaching your team, driving operational excellence, and ensuring regulatory compliance in a fast-moving fintech environment.
If you have deep experience in fincrime operations, love building strong teams and want to make a real impact in the fight against financial crime, this role is for you.
What You’ll Do:
Lead and Develop Your Team: Manage, coach, and develop a team of fincrime analysts, building a culture of accountability and quality. Own performance management through clear goal-setting, feedback, and development planning.
Drive Quality & Compliance: Own and actively manage your team's Key Performance Indicators (KPIs): service delivery goals, SLA adherence and regulatory compliance. Ensure all reports meet COAF requirements and act as escalation points for complex cases.
Improve Operations: Design and optimize workflows, identify process gaps, and implement solutions. Work cross-functionally with Compliance, Product, and Data teams to enhance tools and streamline workflows.
Manage Risk & Stakeholders: Identify operational risks and contribute to the design and implementation of effective controls and mitigation strategies. Represent your team to senior leadership and support regulatory change implementation.
3+ years leading operational teams in financial services, compliance, or fintech (team size of 5+ people)
Strong AML/financial crime background: SAR/STR workflows, case investigation, or AML compliance operations experience
Portuguese fluency (native or business-level) + strong English communication skills
Data-driven mindset: comfortable using metrics to manage performance and drive decisions
Hands-on leadership style: you coach, give direct feedback, and tackle problems alongside your team
Performance management experience: addressing underperformance with clarity and fairness
Confident communicator: can explain complex issues clearly to diverse audiences
Balanced approach: you combine empathy with accountability: your team trusts you and performs well
Calm under pressure: you prioritize effectively and take ownership of outcomes
Improvement-minded: you spot inefficiencies and do something about them
Bonus points if you have:
Knowledge of Brazilian AML regulations (COAF)
Experience in fintech, challenger banks, or high-growth regulated environments
Familiarity with case management tools, automation, or workflow optimization
How to Apply
- Submit your CV in English. A cover letter is optional but encouraged. If you include one, share a specific example of how you've led a team through an operational or compliance challenge.
Why Wise?
Mission-driven work: Help protect millions of customers and the integrity of the global financial system
Growth opportunity: Build and scale a critical function in Brazil for a global fintech leader
Autonomy: We trust you to lead; you'll have real ownership over your team and processes
Learning culture: Work with experts across compliance, legal, engineering, and data science globally
Diverse, inclusive team: We're people without borders, and we build better products with diverse perspectives
Compensation & Benefits
- Learn more about out benefits here
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Skills Required
- 3+ years leading operational teams in financial services, compliance, or fintech (team size of 5+ people)
- Strong AML/financial crime background: SAR/STR workflows, case investigation, or AML compliance operations experience
- Portuguese fluency (native or business-level)
- Strong English communication skills
- Data-driven mindset; comfortable using metrics to manage performance and drive decisions
- Hands-on leadership style: coach, give direct feedback, and tackle problems alongside the team
- Performance management experience, including addressing underperformance
- Confident communicator able to explain complex issues to diverse audiences
- Ability to remain calm under pressure, prioritize, and take ownership of outcomes
- Improvement-minded: identify inefficiencies and implement solutions
- Knowledge of Brazilian AML regulations (COAF)
- Experience in fintech, challenger banks, or high-growth regulated environments
- Familiarity with case management tools, automation, or workflow optimization
What the Team is Saying
.png)
.png)
Wise Compensation & Benefits Highlights
-
Leave & Time Off Breadth — Global minimum of 33 paid days off (36 in U.S. hubs) plus a 6‑week paid sabbatical every four years and extras like volunteer or “Me” days indicate substantial time‑off depth.
-
Parental & Family Support — A global minimum of 18 weeks fully paid parental leave for birth or adoption after one year, along with adoption and fertility support, underscores robust family support.
-
Flexible Benefits — Work‑from‑anywhere up to 90 days per year after six months and flexible working principles provide notable geographic mobility and scheduling latitude.
Wise Insights
What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
Gallery
Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
