FinCrime Operations Team Lead - AML Investigations

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São Paulo, BRA
Hybrid
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for a  FinCrime Operations Team Lead - AML to join our team in Brazil. This role is a unique opportunity to have an impact on Wise’s mission by helping identify suspicious activity and through that keep Wise compliant. You personally can help us get closer to our mission of Money Without Borders! You will help us build a team in Brazil and get to join a larger team distributed in 5 different offices around the world.

The AML Investigation Team Lead is a people lead with a mindset that allows them to lead and support team members and build effective operational processes. Our investigators' daily task is to analyse payment patterns and identify suspicious activity. Lead's responsibility is to make sure investigators have all the right tools to do that and we are doing it the most efficient way.

Duties and responsibilities:

  • Have a strong ownership either over operational management and people leading or specific function within AML investigations domain
     

  • Develop effective operational processes, task allocation, training and performance management to deliver regulatory obligations, risk management, quality assurance and great customer experience with a tightly managed cost base
     

  • Developing and maintaining documentation of processes and projects within their area
     

  • Measure and work towards improving team KPIs and meeting SLA-s
     

  • Build, lead and develop AML operational team with a strong sense of community
     

  • Work with other leads, product team and compliance teams to manage operational impact of changes and identify opportunities to improve the customer experience, increase automation or improve operational efficiencies

 

Qualifications

We are looking for professionals with:

  • Minimum of 2 years of direct experience in an AML OR at least 1 year of experience in a leadership position.

  • Excellent written and spoken English;

  • You have a good understanding of and ability to analyse and move team’s metrics, while assisting different area specialists;

  • You have proven track record of taking ownership and responsibilities as well as being a great team-player;

  • You have great communication and presentations skills to assist on internal and external projects and audits. 

PS! If you're interested in the position, please apply by submitting your CV and cover letter in English. 

Additional Information

Please apply by submitting your resume in English. Applications in Portuguese and without cover letter will not be considered. 

Benefits: 

  • 💰 Salary for this role is 16,800 BRL per month
  • 🚀 RSU’s in a rapidly growing company
  • 💻 Flexible working model – During the first six months, you’ll be in office most days of the week to become fully immersed in Wise’s culture and ways of working. After the initial period, you’ll be in office at least 3 days per week. 
  • 💪 An annual self-development budget
  • 🩺 Health and dental allowance for you and your dependents
  • 💝 Company-paid: Life Insurance, and an EAP program
  • ☀️ Paid time off: 30 days vacation + 3 “Me” days + 1 volunteer day, annually
  • 🏝️ A paid 6-week sabbatical leave after four years
  • 👶🏼 18-weeks of paid parental leave, after a year with us and child care assistance
  • 🚌 Transportation vouchers
  • 🍕 Food (708 BRL per month) and Meal (1,166 BRL per month) vouchers
  • 🏋️ TotalPass access to 3,500 gyms and studios throughout Brazil

    Your first 3 months at Wise will be 100% fully in person at the office

 

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What the Team is Saying

Wise Compensation & Benefits Highlights

  • Leave & Time Off Breadth Global paid time off is presented as 33–36 days including local public holidays, plus three “Me Days,” with a paid six‑week sabbatical and stipend after four years. Work-from-anywhere for up to 90 days per year after six months further complements time away and flexibility.
  • Equity Value & Accessibility RSUs are granted to all employees, enabling broad ownership in the company. Equity is positioned as a standard, company‑wide component of total rewards.
  • Parental & Family Support Parental leave is described as generous across markets, with U.S. pages listing up to 18 weeks fully paid for birthing parents and 8 weeks for non‑birthing parents. Additional family‑oriented supports such as onsite Mother’s Rooms and abortion travel benefits are noted in certain locations.

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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