Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
If this sounds like a great new challenge for you, please apply by submitting your CV and cover letter in English (answering the questions below). Please also limit your response to be within 1 page only. In your Cover Letter, please answer the following questions. Please note that applications without a Cover Letter will not be considered.
Why would you like to join the AUP team? What made you interested in the FinCrime Operations Senior Analyst role?
What do you think is the purpose of Wise having an Acceptable Use Policy?
- Review and monitor high risk and complex customer cases, having a deep and broad knowledge of Wise compliance framework and the regulatory environment
Perform due diligence on customers and businesses through a variety of data sources including websites, financial statements, AML policies and external legal opinion; take a risk-based approach to work effectively and maintain speed, quality and consistency;
Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies;
Take risk-based case decisions with a clearly documented and auditable record, in the context of our customer due diligence policy, acceptable use policy and applicable regulations;
Communicate with customers as required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies;
Coach others on our regulatory obligations, how our policies fulfil them and our risk-based approach to deterring and preventing money laundering and financial crime;
Work in the team and with compliance to evolve both our policies and our due diligence processes, continuously improving our knowledge, risk management and customer experience;
Escalate any suspicions and/or concerns to the AML and Fraud teams for review;
Work as AUP experts sharing knowledge across teams, delivering a great customer experience and contributing through side projects and ideas on process, policy or product improvements;
Analyse, re-evaluate, build and document risk factors and risk mitigation methods for Wise high risk customers
Represent the policies, processes and auditable AUP work to regulators and auditors.
As the FinCrime Operations Senior Analyst you should have the following skills:
Your verbal and written English skills are excellent;
2-3 years of experience in operations, compliance, or a related field, preferably with exposure to financial crime, KYC/AML, or fraud prevention.
You can multitask and take responsibility in different situations;
You can handle routine well and have a razor sharp attention to detail;
You're punctual, independent, proactive and willing to get things done;
You’re a good communicator and can work in cross-team environment;
Finance/accounting background is an advantage;
You’re eligible to work in Malaysia (please note we cannot support Visas for this role)
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
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What We Do
Wise is a global technology company, building the best way to move and manage the world's money.
With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.
In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
