Financial Services Assistant (59079)

Posted 16 Hours Ago
Be an Early Applicant
24017, Roanoke, VA, USA
In-Office
Entry level
Automotive • Retail • Transportation
The Role
Manage finance-related paperwork and customer follow-up for vehicle sales. Coordinate with finance sources, service department, and accounting. Ensure accuracy of titles, liens, taxes, and satisfaction forms. Maintain relationships with lenders and insurance providers, attend managers meetings, and control daily operations and product cancellations.
Summary Generated by Built In

Job Responsibilities:

  • Treat customers in accordance with dealership policies
  • Ensure that the proper follow-up schedule is attached to all completed sales
  • Ensure that all necessary customer satisfaction forms have been completed and turned in
  • Work with service department to provide additional warranty information as necessary
  • Establish and maintain good working relationship with several finance sources, factory and otherwise
  • Keep general manager and sales manager apprised of all special programs sponsored by any financial source
  • Submit paperwork to and obtain approval from finance sources on all finance deals
  • Attend managers meetings
  • Seek insurance companies for insurance paper
  • Maintain a daily operating control
  • Check all paperwork for correct in title, lien information, taxes, etc.
  • Maintain a thorough knowledge of the policies and procedures of the sales department
  • Product Cancellations
  • Control C.I.T.
  • Submit completed deals to the accounting office

Please complete this once you have applied for the position: https://assessment.predictiveindex.com/bo/6T08/FinancialServicesAssistant_Feb2026_21625

Skills Required

  • Submit paperwork to and obtain approval from finance sources on all finance deals
  • Establish and maintain good working relationships with finance sources and factory lenders
  • Check all paperwork for correct title, lien information, taxes, and completeness
  • Maintain daily operating controls and submit completed deals to the accounting office
  • Work with service department to provide additional warranty information when needed
  • Ensure customer satisfaction forms are completed and follow-up schedules attached to sales
  • Seek and coordinate with insurance companies for insurance paperwork
  • Attend managers meetings and keep management apprised of finance programs
  • Maintain thorough knowledge of sales department policies and procedures
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The Company
181 Employees
Year Founded: 1967

What We Do

Founded in 1967, Parks Automotive Group is a family-owned and operated automotive retail group based in Kernersville, NC. It operates 21 franchises across North Carolina, South Carolina, and Virginia, offering new and pre-owned vehicle sales, maintenance, and service repairs. The company is dedicated to integrity and open communication through the 'Parks Promise' to provide an honest and efficient car-buying experience.

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