Financial Screening Navigator

Posted 3 Days Ago
Be an Early Applicant
Camden, NJ, USA
In-Office
23-37 Hourly
Junior
Healthtech
The Role
Screens uninsured and underinsured patients for financial assistance and coverage options before medical services. Reviews patient histories, evaluates eligibility for programs such as Medicaid and Charity Care, explains insurance marketplace options, estimates patient liabilities, collects payments, establishes payment plans, documents activities, and communicates with patients, providers, and internal teams.
Summary Generated by Built In
About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.


Short Description

Financially screens uninsured and underinsured patients prior to inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures.  Financial screening process encompasses any or all of the following job functions:


  • Navigates and completes financial referrals for all uninsured and underinsured patients.
  • Reviews patient history involving past illnesses, treatment locations, diagnoses and final outcomes.
  • Assesses patient financial status and explores all third party liability options (e.g., Charity Care, Disability, Medicaid, SEED Program, Victims of Crime, grants) to assist patients.
  • Explains NJ State Presumptive Eligibility and CMS Insurance Marketplace options to patients.
  • Helps patients with new health coverage to understand their benefits and use them appropriately for primary care and preventive services.
  • Generates patient liability estimates and provides to patients.
  • Collects patient liability payments and/or establishes payment arrangements.

Provides clear and concise documentation in systems.


Communicates daily with internal customers, providers and patients.

Experience Required

2 years experience in healthcare revenue cycle billing and reimbursement, working specifically with health insurance plans and products, NJ Charity Care and Medicaid preferred.


Experience with EPIC, IDX Flowcast and Healthquest systems preferred.


Basic knowledge of medical terminology, continuity of care protocols and coding principles.


Proven ability to effectively interact with and provide service excellence to patients, clinicians, physicians and administrators.

Education Requirements

High School Diploma required.

License/Certification Requirements

Detail oriented with the ability to multi-task using multiple information systems.


Proficiency in use of MS Office Word, Excel and Power Point.


Ability to organize, take independent action and project Cooper values to customers and

co-workers.

Salary Min ($)USD $23.00 Salary Max ($)USD $37.00

Skills Required

  • Two years of experience in healthcare revenue cycle billing and reimbursement
  • Experience working with health insurance plans and products
  • High school diploma
  • Basic knowledge of medical terminology
  • Basic knowledge of continuity of care protocols
  • Basic knowledge of coding principles
  • Ability to effectively interact with patients, clinicians, physicians, and administrators
  • Ability to multitask using multiple information systems
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Ability to organize and take independent action
  • Experience with New Jersey Charity Care and Medicaid
  • Experience with EPIC, IDX Flowcast, and Healthquest
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The Company
14,000 Employees
Year Founded: 1887

What We Do

Cooper University Health Care is the leading academic health system in South Jersey, providing primary, specialty, tertiary, and urgent care within one complete health system. It operates three hospitals, including a Level I trauma center and a regional children's hospital, along with MD Anderson Cancer Center at Cooper, urgent care centers, and more than 130 outpatient offices. It is affiliated with Cooper Medical School of Rowan University.

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