Financial Operations Assistant (Radius Insurance Services)

We’re an ambitious, forward-thinking global business that build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions.  We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

Our Insurance division is in the early stages of its journey, but already a core part of our business. Following the acquisition of the Burley Group in 2019, and strengthened with Milestone Insurance Consultants and Signature Underwriting in 2021, furthermore with Keystone Insurance based in Ireland in 2023, we have celebrated the merge of Burley Group now becoming Radius Insurance Solutions and the full transition onto our combined broking system. We continue to grow both organically and through acquisition. Complementing our other divisions, we are able to offer our Insurance services to the Radius customer base through tailored offerings specialist products.

Typical work responsibilities include:

• Ensure rigid controls around posting and reconciliation of Client monies.
• Daily and monthly financed funds reconciliation and accurate posting to Insurer system
• Ensure the receipt and collation of Insurer Statements as per your allocated Accounts to the outlined deadlines.
• Ensure rigid controls around Insurer account reconciliations.
• Ensure each Account is reconciled within the timeframe outlined in the TOBA for each of the Accounts.
• Accurately identifying the amounts payable to Insurers, effectively communicating to Insurers any differences to the statements, ensuring only what has been received is paid.
• Create and sustain excellent communication in identifying and resolving any disputes of payment, with Insurers and sales agents.
• Accurate production of Payment Reports to be sent for authorisation and payment to Insurers.
• Ensure the accurate posting of Insurer receipts in the Client account to the Insurer system.
• Daily and weekly reconciliations of regulated client money accounts for management review.
• Ensure that the generic client accounts email inbox is effectively managed, along with the team.
• Adhere to internal controls to ensure we maintain the correct level of authorisation, sign-off and documentation.

The skills/attributes we are looking for are: -

• Customer service/support experience and good with numbers
• Experience dealing with high volume with attention to detail.
• Experience in resolving client queries.
• Ability to effectively communicate and represent the business to external parties.
• Strong written and verbal communication skills.
• Experience of fostering strong working relationships across the organisation as well as with external Suppliers/Insurers
• Experience of working within an accounts environment would be desirable

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. 

Not only will you have the chance to further your career development within Radius, you’ll have access to our competitive reward and benefits package.  This includes core company paid benefits such as a Defined Contribution pension scheme, Performance bonus (% dependent upon department), Enhanced Maternity pay, Cycle to work and Electric Car Scheme a whole host of options to support your physical, mental, and financial wellbeing. 

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.