Responsibilities:
- Provide Five Star Customer Service to all internal and external customers 100% of the time.
- Contributes to the overall performance in attaining the four following results: High quality care, provider of choice, employer of choice, financial success.
- Arrange for payment or establish payment arrangements for NAMI and self-pay clients.
- Collect payment/facilitate payments.
- Deliver bills to residents who are still in-house and self-responsible for bills.
- Notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payments.
- Advise customers of necessary actions and strategies for debt repayment
Experience:
- 5 years preferred
Education:
- Bachelor's Degree Preferred
Pay Range
TBD
What We Do
ArchCare is the Continuing Care Community of the Archdiocese of New York and one of the nation’s largest and most dynamic healthcare systems. ArchCare provides quality care to thousands of people of all faiths through its home and community-based and residential care programs, including long-term skilled nursing care, short-term rehabilitation, home care, nursing home alternatives, hospice, assisted living, an acute care specialty hospital and health and social services for people with Huntington’s disease, HIV/AIDS, developmental disabilities and other specialized care needs.
ArchCare reserves the right in its sole discretion to delete any comments it deems are inappropriate. Comments including but not limited to the following may be deleted by the page moderators:
1. Comments that use foul language or "hate speech" (for example, derogatory comments related to legally protected characteristics such as race, ethnicity, religion and gender)
2. Personal attacks or defamatory statements or comments (i.e., making negative personal or untrue comments about a participant), instead of just criticizing his/her posting, opinion or comments
3. Comments that violate the privacy of our patients and their families
