Financial Crimes Specialist - Quality Assurance

About this role:

Wells Fargo is seeking a Financial Crimes Specialist - Quality Assurance

In this role, you will:

• Participate in complex initiatives and identify opportunity for process improvements within scope of responsibilities
• Perform risk assessment and modeling to provide input and recommendations for financial crimes strategies and models
• Evaluate the adequacy and effectiveness of policies, procedures, processes and internal controls
• Conduct data and onsite reviews, review findings, determine risk level and recommend fraud prevention strategies
• Review and assess business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, and exercise independent judgment to guide medium risk deliverables
• Perform investigative research, root cause evaluation and consulting regarding complex financial crimes transactions, policy violations and suspicious situations with moderate to high risk
• Perform detailed examination to detect transactional and relationship patterns, trends, anomalies and schemes across multiple businesses or products
• Act as an escalation point for more complex cases
• Present recommendations for resolving more complex situations and exercise independent judgment while developing full knowledge proficiency in the function, policies, procedures and compliance requirements
• Take action on control failures in bank processes and procedures
• Represent organization in handling court appearances, depositions, mediations, and arbitrations
• Collaborate and consult with associates on all levels
• Lead, participate in and provide support for projects and initiatives
• Provide input to development and delivery of a wide range of individual education for financial crimes awareness
• Prepare documentation and refer cases for Suspicious Activity, Identity Theft Operations and Suspected Financial Abuse, reports to government agencies and makes recommendations to management

Required Qualifications:

• 2+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience in Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectations:

• In this role, you will:
  - Provide support and evaluation/validation guidance to quality assurance staff by answering questions on regulations or compliance, procedures and policies
  - Escalate key maintenance errors identified during evaluation & validation process and ensure resolution of same, reviewing programs, processes, documentation, to ensure compliance with internal company requirements or government regulations
  - Review systems to ensure company standards are met, exceptions are notated, and issues escalated as necessary
  - Assist in development and design of product specific databases
  - Review and evaluate work
  - Prepare calibration feedback and facilitate calibrations across the team to ensure consistency of quality evaluations delivered to clients
  - Monitor quality assurance programs and processes to identify gaps and risk assessment
  - Design and conduct training as needed
  - Provide coaching to staff and track performance expectations and results
  - Make final evaluation decisions on disputes which impact quality results
  - Interact with staff and business partners to promote teamwork and departmental effectiveness

- Evaluate output from the Global Sanctions Office & AML Program which includes Corporate Politically Exposed Persons, Global Sanctions Screening & Reporting, and Enhanced Due Diligence. 
- Effectively manage a personal work queue and consistently deliver error free quality control reviews. 
- Use approved policies and procedures in order to complete reviews that are clear, concise, and easily understood by due diligence consultants and leaders. 
- Examine and analyze programs, processes, and/or files of unusual, complex and/or higher risk transactions to ensure compliance with internal company requirements and/or agency or government regulations.
- Clearly communicate overall process or transaction quality and provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies. 
- Analyze risks and offset and develop solutions for problems identified. 
- Work directly with peers and leaders throughout all groups within the Customer Due Diligence Group.
- In this role, the candidate could potentially participate in multiple projects across Financial Crimes Risk Management.  They will be expected to adhere to all relevant milestones for which they are accountable and provide project sponsors/leaders with timely project status updates while keeping them aware of any issues that may cause a delay in the project

Posting End Date: 

4 May 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.