- Analyze completed cases and EDD reviews in accordance with QA procedures to ensure appropriate decisions have been made by Investigators (Levels I, II, and Senior) are appropriate and procedures have been followed. Engage with investigators and/or management to discuss discrepancies and assess sufficiency of remediation plans to address issues.
- Review Suspicious Activity Reports (SAR) to ensure the form is completed appropriately, the narrative is thorough, and the appropriate levels of supporting documentation were obtained and maintained.
- Analyze Actimize and Bridger closed alerts relative to policies, procedures and best practices to test for accuracy and quality. Engage with investigators and/or management to discuss discrepancies and assess sufficiency of remediation plans to address issues.
- Review account opening documentation to ensure beneficial ownership information as properly obtained and recorded by branch and commercial lending personnel. Engage with investigators and/or management to discuss discrepancies and assess sufficiency of remediation plans to address issues.
- Review fraud investigations relative to policies, procedures and best practices to test for accuracy and quality. Engage with investigators and management to discuss discrepancies and assess sufficiency of remediation plans.
- Assist QA Manager with preparing periodic reports to FCC management summarizing findings of the quality assurance reviews.
- Document and communicate exceptions to policies and procedures to QA and FCC management. Identity and make recommendations for process improvements to achieve efficiencies and comply with industry best practices.
- Remain current on industry rules, regulations and best practices to ensure the testing program meets regulatory expectations.
- Escalate concerns of systemic violations to QA and FCC management in a timely manner.
- Working understanding of reporting requirements of the Bank Secrecy Act (BSA), and USA PATRIOT Act.
- Strong attention to detail, excellent analytical and problem-solving skills.
- Excellent oral and written communications skills.
- Strong knowledge of Excel, including pivot tables.
- Ability to conduct research using various sources.
- Team oriented and able to work independently.
- Working knowledge of MS Office products, including Outlook, PowerPoint, Word.
- High School Diploma or GED and a minimum of 5 years of experience in a financial crimes' compliance or related role.
- Bachelor's Degree and/or ACAMS certification preferred.
Top Skills
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927.
For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small.
We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed.
©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
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