Financial Crimes Compliance Manager / Team Lead - Guidehouse Managed Services

Job Family:

Investigator

Travel Required:

None

Clearance Required:

None

Financial Crimes Compliance Manager

Opportunities available for Supervisors (Leads) and Managers

What You Will Do:

Guidehouse is experiencing exponential growth, driven by an inclusive culture with a desire to see all succeed! We’d like the opportunity to welcome you onboard as we expand into San Antonio, TX!  Guidehouse has consecutively received a Great Place to Work Certification since 2019, a Military Friendly Employer designation for 4 years running, and now a 16-time KLAS #1 award winner!   

In this full-time role, we offer a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Guidehouse is seeking an experienced compliance supervisor to serve as a Team Lead overseeing a team Senior Analysts and Analysts executing BSA/AML/Sanctions and regulatory compliance functions on behalf of our clients. The Financial Crimes Compliance Supervisor will be responsible for driving team performance and quality.  

The responsibilities will include:

• Manage and supervise a team of Senior Analysts and Analysts, executing across a variety of regulatory compliance and financial crime-related functions, to include, but not limited to, Bank Secrecy Act (BSA), Anti-Money Laundering, Office of Foreign Asset Controls (OFAC), Know Your Customer (KYC), including Identification Verification (ID&V), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and Ongoing Monitoring, and/or fraud investigations for our client.
• Oversee team performance regarding production and quality.
• Support Managers and senior leadership with service delivery efforts, such as tracking key performance indicators, developing training materials, and evaluating performance, as appropriate.
• Perform quality assurance reviews of team’s work product in accordance with client QA expectations.
• Accurately and thoroughly assessing team, work product quality and leveraging practices consistent with industry standards to provide coaching and constructive feedback to team to ensure quality decisions and appropriate review of potential illegal activity. 
• Monitor and manage work queues across processes and prioritize assignments to minimize operational impact.
• Monitor, manage and communicate production metrics on an individual and team level across project resources.
• Create and present quality deliverables that support essential project workstreams. 
• Provide guidance to analysts based on client expectations and prior subject matter experience.
• Lead training efforts to ensure consistency and quality across the team through large and small group meetings and 1-on-1 discussions.
• Consistently monitor the assigned team for effectiveness and efficiency and target areas of weakness.
• Serve as performance manager for junior team members.
• Other ad hoc project responsibilities, as needed.

What You Will Need:

• Bachelor’s degree from an accredited college/university and a minimum of 5 years relevant experience (level dependent) OR 9+ years of experience in lieu of a degree (level dependent).
• Strong leadership and time management skills.
• Ability to manage and prioritize several tasks simultaneously and autonomously.  
• Subject matter expertise /investigative experience in the areas of Financial Crimes Compliance such as OFAC Sanctions, Anti-Money Laundering, KYC, CDD, EDD and/or Financial Fraud Investigations.
• Understanding of the legal, corporate governance, and regulatory environment related to the BSA and USA PATRIOT Act, as well as knowledge of industry practices for operationalizing controls.
• Strong written and verbal communication skills including developing presentations for different audiences (Client Stakeholders, Senior Level Executives, Guidehouse Leadership).
• Strong proficiency in Microsoft Excel and other Microsoft Suite Products.
• Ability to quickly learn and adapt to new policies, procedures, and vendor systems.
• Ability to handle privileged and confidential information.
• Ability to deliver clear, constructive feedback and driving both individual and team performance.
• A demonstrable willingness to work more than 40 hours when needed.

What Would Be Nice To Have:

• CAMS certification.
• End to end understanding of Transaction Monitoring/ Screening/ Fraud Operations/ SAR Reporting/Identification and Verification of Customers, KYC, CDD and EDD.
• Experience conducting quality assurance reviews related to financial crime investigations.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.