DoveLewis Veterinary Emergency and Specialty Hospital is hiring a Financial Coordinator 1 to join our hospital support team. We are currently hiring for day shifts.
Do you bring both compassion and attention to detail to everything you do? If so, our Financial Coordinator 1 position could be the perfect match for your talents. In this role, you’ll play a key part in supporting our medical team—ensuring accuracy in client billing, preparing detailed cost estimates, and guiding clients through payment options with empathy and professionalism. Your work will help our team provide the best possible care while maintaining transparency and trust with every client we serve.
About Us
At DoveLewis, we are a nonprofit veterinary hospital dedicated to providing exceptional emergency and specialty care to animals in our community. As a mission-driven organization, we prioritize the well-being of our team and the animals we serve. Our collaborative environment fosters growth, learning, and a shared commitment to excellence.
Job duties will include, but are not limited to:
- Audit and verify client charges for accuracy.
- Prepare and update cost-of-care estimates.
- Process client and hospital payments.
- Review invoices and resolve routine billing issues.
- Track missed charges and help improve financial workflows.
- Communicate payment options and financial updates to clients.
- Assist with special projects and administrative support.
Qualifications
- Experience in customer service, finance, or a veterinary/medical setting preferred.
- Strong attention to detail and accuracy.
- Excellent communication and organizational skills.
- Ability to handle confidential information with professionalism.
- Comfortable using accounting software and Microsoft Office.
Education and Experience
- General knowledge of billing, accounts receivable and payment processing.
- Minimum of two years of experience working in customer service, with customer accounts, medical billing or equivalent.
- Experience in a veterinary facility and/or familiarity with veterinary terminology, medications, procedures a bonus!
Why do employees love working at DoveLewis?
- We provide generous employee benefits including: medical/dental/vision insurance, paid time-off, veterinary discounts, and a positive work environment.
- We provide continuing education benefits and abilities to grow your skills and capacities.
- We live up to our mission of providing the best emergency, critical, and specialty care to our patients and service to our clients.
- Your work makes a difference to the animal-loving community and to individual pet owners on a daily basis.
DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug screen for illegal substances and background screens required.
Skills Required
- Minimum of two years of experience working in customer service, with customer accounts, medical billing or equivalent
- General knowledge of billing, accounts receivable and payment processing
- Comfortable using accounting software and Microsoft Office
- Strong attention to detail and accuracy
- Excellent communication and organizational skills
- Ability to handle confidential information with professionalism
- Experience in a veterinary facility and/or familiarity with veterinary terminology, medications, procedures
- Experience in customer service, finance, or a veterinary/medical setting
- Pre-employment drug screen and background screens required
What We Do
DoveLewis is a nonprofit, mission-driven teaching hospital based in Portland, Oregon. Established in 1973, it provides 24/7 emergency and specialty veterinary care, serving as the only nonprofit, 24-hour emergency and intensive care unit in the region. DoveLewis is also a hub for education and community, relying on donor support to maintain its essential medical services for Oregon's animals.
