The Sr. Manager, Financial Control and Compliance is responsible for the oversight of financial compliance and internal control frameworks across the Choice Managed Hotel portfolio. This role oversees the development and implementation of financial Standard Operating Procedures (SOPs), ensuring that all financial operations align with corporate policies, regulatory requirements, and industry best practices. The manager will design, implement, and maintain robust financial controls to enhance internal controls, streamline financial processes, and optimize operational efficiency across all properties, thereby mitigating financial risk and promoting fiscal integrity.
Your Responsibilities:
Oversight of Operational Financial Control Standards
- Leads the development, implementation, and maintenance of standardized SOPs across all hotel locations, ensuring consistency in financial & related operations. Working closely with corporate finance leadership to align hotel financial policies with overall business objectives.
- Oversee the development and execution of an internal controls self-assessment audit, ensuring comprehensive evaluation of financial processes and adherence to regulatory standards, thereby enhancing risk management and operational integrity
- Identify efficiency gaps in financial operations and implement process improvements to enhance accuracy, reduce costs, and minimize financial risks. Including, but not limited to best practices in cash handling, revenue reconciliation, accounts payable/receivable, and payroll processing are followed across all properties.
- Supervises, coordinates, and partners with subject matter experts to influence operational teams to accomplish performance outcomes.
- Accountable and responsible to regularly interpret, review, update, and execute financial SOPs to reflect regulatory changes, industry best practices, and corporate policies.
- Prepare reports on financial control compliance status, training effectiveness, and SOP adherence for senior leadership.
- Resolves issues with outcomes that may adversely affect efficiency and operations of a mid-to large unit/ team or multiple units/teams; by conducting periodic audits to ensure adherence to SOPs and identify areas for process improvement. Ensuring each business unit meets regulatory reporting deadlines and maintains accurate financial records for external audits.
- Serve as the key interface between hotel finance teams and internal/external auditors, ensuring timely implementation of audit recommendations and maintaining compliance with financial regulations and standards.
Oversight of Financial Control Compliance Framework
- Collaborate with operational leaders to embed financial compliance requirements into organizational processes, ensuring alignment with broader financial management objectives
- Oversee and optimize operational teams' financial performance, aligning their productivity and effectiveness with strategic business goals and the financial vision of the managed hotel portfolio.
- Conduct financial compliance audits and provide guidance to hotel finance teams and general managers on Standard Operating Procedures (SOPs), ensuring seamless implementation and ongoing adherence to financial regulations and standards.
Your Experience, Skills & Competencies
- Bachelor’s Degree in Finance, Accounting, Hospitality Management, or a related field (Master’s degree preferred).
- 5-10 years of progressive experience in financial planning, strategic analysis, prior experience as a hotel Director of Finance strongly preferred.
- Proven experience in developing and implementing financial SOPs.
- Strong ability to analyze financial data, implement control measures, and drive process improvements.
- Strong knowledge of hotel financial operations, internal controls, and risk management.
- Ability to collaborate cross functionally to identify areas of opportunity or concern.
- Demonstrated ability to influence stakeholders, drive results, and hold others accountable.
- Experience with designing and delivery financial control project management and training.
- Strong understanding of a hotel’s control environment and compliance with GAAP, the Uniform System of Accounts, and Sarbanes-Oxley.
- Proficiency in financial systems used in hospitality (e.g., Opera, Micros, SAP, or similar).
- Certification in financial compliance or risk management (e.g., CRCM, CCEP) is a plus.
- Experience working with multi-property hotel groups or franchises.
- Excellent leadership, communication, and problem-solving skills.
- Ability to travel domestically (up to 15%)
Your Team
This is an individual contributor role that will report to the Senior Director, Managed Hotel Finance. You will have 3 to 4 teammates and collaborate with cross-functional departments & hotel properties on a regular basis.
Salary Range
Earnings potential for this role is between $129,723 and $175,126 annual compensation. The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
Your Work Location
As our Sr. Manager, Financial Control and Compliance, you will be a remote-based associate, working from your home office. You will be required to connect virtually with Choice team members and leadership on video via Zoom, with possible periodic travel in-person to our beautiful, state-of-the-art worldwide offices in Rockville, MD, Scottsdale, AZ, or St. Louis Park, MN. Occasional nationwide travel will be required 15% of the time to represent Choice Hotels at franchise-related events, trade shows, conventions and visit managed hotel properties.
*** PLEASE NOTE: This role is not eligible for sponsorship ***
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.
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What We Do
Choice Hotels International, Inc. (NYSE: CHH) is one of the world’s largest and most successful lodging franchisors. On August 11, 2022, Choice acquired Radisson Hotels Americas, adding nine brands and approximately 67,000 rooms to its portfolio in the United States, Canada, Latin America, and the Caribbean. With 22 brands, Choice Hotels has more than 7,500 hotels and nearly 650,000 rooms in 46 countries and territories as of August 11, 2022. The Choice® family of hotel brands provides business and leisure travelers with a broad range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and St. Louis Park (MN), and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success
