We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Operations Finance team plays a critical role in shaping how a large, complex organization plans, deploys, and optimizes more than $500M in annual operating expense. As a Financial Consultant, you will operate at the intersection of finance and operations—partnering directly with Financial Shared Services leaders (Premium Audit, Billing, Claims, Bank Fees) to influence decisions that matter.
At the same time, this role is intentionally designed to improve how finance works. You will help automate, streamline, and modernize financial processes—enhancing forecasting accuracy, improving analytical efficiency, and reducing manual effort so finance can deliver higher‑quality insight with greater speed and consistency. The focus is on building scalable, repeatable processes that enable stronger financial performance and better decision‑making, not just producing reports.
We are looking for a thoughtful, analytical, and action‑oriented finance professional who enjoys partnering with the business, challenging assumptions, improving processes, and translating operational and workforce activity into clear financial impact. This role is ideal for someone who wants to play a meaningful role in Operations while helping modernize how finance delivers insight and drives better decisions.
This role will have a Hybrid work arrangement, with the expectation of working in the office (Hartford, CT) 3 days a week (Tuesday through Thursday).
Responsibilities Include:
Be a strategic finance partner to Operations leaders:
- Act as a trusted thought partner, recommending solutions and guiding business decisions
- Apply a strong financial lens to operational inputs, using metrics to challenge assumptions and drive efficiency
- Establish regular engagement cadence with business partners to provide insight and strategic support
- Analyze trends, identify root causes, and highlight areas requiring further exploration or action
Own and explain financial performance:
- Own monthly results for managed and allocated expenses, ensuring transparency through reporting and analysis
- Ensure accurate accounting, including cost allocations, reserving, and expense recognition
- Translate financial results into clear, actionable insights for non‑finance audiences
Drive planning, forecasting, and outlook development:
- Lead the development of periodic outlooks and the annual operating plan for Operations expense
- Partner with the Staff Modeling team on multi‑year staffing outlooks and hiring plans
- Monitor actuals versus assumptions and identify emerging risks and opportunities
Translate workforce modeling into financial impact
- Partner closely with Workforce and Staff Modeling teams to translate headcount, mix, and productivity assumptions into financial outcomes
- Assess the cost, timing, and risk implications of hiring plans, attrition trends, and organizational changes
- Connect workforce drivers to expense outlooks and clearly communicate implications to Operations leaders
Lead continuous improvement efforts
- Drive enhancements in forecasting, reporting, and analytics within your scope
- Identify opportunities to automate or eliminate low‑value activities and promote data‑driven decision‑making
- Support cross‑line and cross‑segment work to enable development, knowledge‑sharing, and cross‑training
WHAT QUALIFICATIONS ARE WE LOOKING FOR?
- Bachelor’s degree in Finance, Accounting, or related field required
- Self‑starter with strong initiative and the ability to influence without authority
- Results‑oriented, with the ability to manage competing priorities in a fast‑paced environment
- Strong analytical and problem‑solving skills, with a focus on root‑cause analysis
- Ability to translate operational performance into financial implications
- Excellent oral and written communication skills, adaptable to all levels of the organization
- Strong to advanced Excel skills
- Experience with TM1, Tableau, or Power BI a plus
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$102,800 - $154,200Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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What We Do
Human achievement is at the heart of what we do. We put our belief into action by not only ensuring individuals and businesses are well protected, but by going even further – making an impact in ways that go beyond an insurance policy







