Financial Capability Caseworker – CALD

Posted Yesterday
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Liverpool, England, GBR
In-Office
16K-16K Annually
Mid level
Healthtech • Other • Professional Services • Social Impact
The Role
The Financial Capability Caseworker will support CALD clients by offering early-intervention financial assistance, developing money management skills, and providing cultural advocacy. Responsibilities include conducting assessments, delivering coaching, and maintaining client records.
Summary Generated by Built In

We are seeking a Financial Capability Caseworker to join our Financial Wellbeing & Community team in Liverpool, with a strong focus on supporting clients from culturally and linguistically diverse (CALD) backgrounds. 

This role provides targeted, early-intervention financial capability for casework to individuals and families experiencing financial stress or vulnerability. Working in community and outreach settings, you will support clients to understand their financial situation, build money management skills, and develop healthy financial behaviours. 

You will work closely with Financial Counselling and other Community & Mission services to deliver an integrated, person-centred and culturally responsive service. 

Key responsibilities 

  • Provide short-term, capability-focused casework to individuals and families experiencing financial stress 

  • Conduct person-centred, trauma-informed financial capability assessments in community and office settings 

  • Support clients to develop money plans, budgeting skills and financial confidence

  • Deliver strengths-based financial coaching that supports positive behaviour change 

  • Develop, implement and review client-led case plans focused on long-term financial wellbeing 

  • Provide advocacy and warm referrals aligned to client goals 

  • Work collaboratively with Financial Counselling and other Community & Mission services 

  • Engage with CALD communities through outreach at churches, hubs and local agencies 

  • Maintain accurate and timely client records in line with funding and organisational requirements 

  • Skills and experience 

  • Degree in Social Work, Community Services or similar, or relevant qualifications with substantial experience 

  • Fluent Arabic – Reading, Writing and Speaking 

  • Demonstrated experience working with clients from CALD backgrounds 

  • Strong casework and financial coaching capability 

  • Ability to communicate sensitively across cultures and lived experience 

  • Strong collaboration and relationship-building skills 

  • Well-developed written, verbal and computer skills 

  • Working with Children Check (paid) 

  • NSW Driver’s Licence (desirable) 

  • Financial Literacy Education certification or willingness to obtain 

Why Anglicare? 

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. 

On top of that, here are just some of the tangible benefits you will enjoy in a career with us: 

  • Salary packaging – up to $15,900 tax-free income plus $2,650 for meals and entertainment. 

  • Ongoing professional development and leadership training to advance your career. 

  • Exclusive discounts to over 400 retailers. 

  • Employee Assistance Program and Fitness Passport with discounts to over 800 gyms. 

  

Are you ready for a career that means more? 

To apply for this role, don't delay ‘Apply’ today and submit your resume. 

All applicants will receive a response. 

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Application Close Date: June 05, 2026

Skills Required

  • Degree in Social Work, Community Services or similar
  • Fluent Arabic - Reading, Writing and Speaking
  • Experience working with clients from CALD backgrounds
  • Strong casework and financial coaching capability
  • Ability to communicate sensitively across cultures
  • Strong collaboration and relationship-building skills
  • Well-developed written, verbal and computer skills
  • Working with Children Check (paid)
  • NSW Driver's Licence
  • Financial Literacy Education certification or willingness to obtain
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The Company
0 Employees
Year Founded: 1997

What We Do

Anglicare is a Christian not-for-profit organization that provides a wide range of community services, including aged care, disability support, foster care, and mental health services to individuals and families.

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