The Role
Provides payroll, tax, accounting, and financial support for disability and leave claims. Responsibilities include calculating tax withholdings, managing payroll distributions, reconciling tax reports, processing remittances and accounts payable, investigating discrepancies, coordinating with claims adjusters and vendors, preparing client reports, and ensuring compliance with federal, state, and local tax requirements.
Summary Generated by Built In
This position mainly provides financial support to the Disability & Leave Division. It includes coordinating with Claims Adjusters as well as assisting Management staff as its major focus is ensuring calculation and application of tax buckets are efficiently applied to gross income of claimants. This role also ensures processing of tax remittances & accounts payable forms during month end billing cycles are attended to on a timely manner.
Responsibilities- Receives scanned documents from US Government agencies and states, ensuring completeness and in adherence to legal and financial obligations of the company. Assists in completing forms on behalf of the claimant and mails to the government agency or sends to an external tax preparer for other requirements. Uploads received documents to the company's claim system for internal review. Recommends accounting and/or tax strategies that are compliant with U.S. laws while promoting the key Broadspire values.
- Initiates setup and tracks tax withholding as well as other deductions on all open claims. Assists in tax calculation and in completion of IRS forms and maintains a daily tracking sheet to ensure accuracy of records on file for future reference in data analysis. Maintains a documentation of tax liability monies, overpayment/recovery checks, and various trackers using MS Excel based on SOPs. Liaises with Claims Adjusters relative to solicitation of W-4, recovery of overpayments and other related concerns. Conducts a review or investigation on payroll/tax variances arising from issues using available data on record. Initiates claim payment adjudication, if and when necessary.
- Manages payroll distributions and calculates payroll tax totals in preparation for tax allocations and reconciliation. Participates in the development of the company's payroll system module. Participates in team huddles and tends to correspondences to develop and interface payroll information into a third party financial system. Build and analyze a process to compare the Quarterly tax reports against the daily actual filings to compute the difference (must be broken down by employee and withholding bucket). Keeps up with any local/state/federal tax law change, advises the team regarding any tax liabilities/impacts, and address the impact to Broadspire's client base.
- Handles mild to complicated tax issues or errors from incorrect tax filings or system claim adjudication by initiating the research and driving the workflow towards a resolution. Assists in coordinating outsourced tax preparation work, as well as any updates. Liaison with outsourced vendor for check copies or tax documentation and tracking.
- Prepares client-specific reports such as Exceptions reporting during various billing cycles, Vendor Payments report, and schedule of payments to ensure timely payments by claimants. Reviews scheduled payments for completeness and accuracy prior to check issuance. Takes a system report and make it customer-friendly in a presentation format by eliminating any company-specific terms in exchange for more generic financial terms that a client can understand.
- Bachelor's degree in a Business Administration related discipline, Finance, Accounting, or the equivalent in related work experience.
- Course work in payroll process, tax accounting is preferred.
- 2 years of payroll processing (US) experience.
- 3 years of strong accounting background.
- 1 year of proven role in a prior financial sector role.
- Experience in an ERP environment payroll module and accounts payable/receivable.
- Advanced Word/Excel (vlookups, pivot tables, sorting, 'if' statements, concatenation).
- Advanced business writing skills - presentation documents.
- Strong familiarity with technical change control processes, either Agile or traditional Waterfall.
- Text Editor/Document formatting (Adobe Professional, Multi-Edit, Ultra-Edit).
- Prior Payroll System working knowledge; proven payroll tax (Fed, State, Local) experience. Advanced knowledge of payroll, payroll tax reporting and tax correspondence.
- Knowledge of Social Security Disability Insurance rules/compensation and filing.
- Banking Cash Management/Treasury basic functions.
- Ability to configure taxes within a system that has no tax module.
- Strong problem solving skills. Have a proven gross-to-net payroll methodology. Ability to compare month-to-month dollars and item counts and prepare analysis.
- Strong numeracy skills.
- Excellent Analytical and time management skills.
- Very strong attention to detail skills.
- Ability to work independently (80%) and part of a team (20%).
- Critical thinking skills are needed. This person should know which tools are available to Evaluate and critique existing taxes as well as prepare estimates for new employees.
- CPA study preferred (equivalent of American Payroll Association Certificate).
- No travel.
Skills Required
- Bachelor's degree in Business Administration, Finance, Accounting, or equivalent related work experience
- Coursework in payroll processing or tax accounting
- Two years of U.S. payroll processing experience
- Three years of accounting experience
- One year of experience in a financial-sector role
- Experience with ERP payroll modules and accounts payable/receivable
- Advanced Microsoft Word and Excel skills, including VLOOKUPs, pivot tables, sorting, IF statements, and concatenation
- Advanced business writing and presentation-document skills
- Familiarity with Agile or Waterfall change-control processes
- Experience with text editors and document formatting tools, including Adobe Professional, Multi-Edit, or Ultra-Edit
- Payroll system knowledge and federal, state, and local payroll tax experience
- Advanced knowledge of payroll, payroll tax reporting, and tax correspondence
- Knowledge of Social Security Disability Insurance rules, compensation, and filing
- Basic banking cash management or treasury knowledge
- Ability to configure taxes in systems without a tax module
- Gross-to-net payroll methodology and ability to perform financial comparisons and analysis
- Strong problem-solving, numeracy, analytical, time-management, attention-to-detail, and critical-thinking skills
- Ability to work independently and collaboratively
- CPA study or American Payroll Association certification
Crawford & Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crawford & Company and has not been reviewed or approved by Crawford & Company.
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Flexible Benefits — Feedback suggests role-dependent perks like company cars, remote options, and tuition assistance add practical value, especially for field adjusters. These flexible elements are highlighted as meaningful in certain positions.
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Retirement Support — Feedback suggests a 401(k) with company match and an ESPP provide solid financial planning options. These programs are consistently referenced as part of a comprehensive package.
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Healthcare Strength — Feedback suggests medical, dental, vision, and mental-health support are broadly available. These core plans are viewed as standard but reliable inclusions.
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The Company
What We Do
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.
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