Join the GenAI & Automation team to help design and build AI-assisted solutions that enhance accounting, reconciliation, analytics, reporting, and operational workflows. This role focuses on leveraging Generative AI, automation technologies, and low-code platforms to simplify complex business processes while maintaining strong controls, governance, and compliance standards.
This position is ideal for candidates who combine business acumen with a technology mindset and are excited about applying AI and automation to solve real-world finance and operational challenges
- Building GenAI-driven solutions for real business challenges across accounting, reconciliations, analytics, reporting, and business operations
- Experimenting with Large Language Models (LLMs) for summarization, classification, information extraction, and workflow enhancement
- Supporting end-to-end workflow automation using Python, Microsoft Power Platform, and other automation technologies
- Managing and transforming structured and unstructured data from multiple enterprise systems
- Improving process efficiency through AI-assisted decision support and intelligent automation
- Collaborating with business stakeholders to identify automation opportunities and implement scalable solutions
- Assist in developing AI-assisted and automated workflows using both Generative AI and rule-based automation approaches
- Analyze business processes and break down complex problems into logical, automatable components
- Develop Python scripts for data processing, validation, reporting, and workflow automation
- Write SQL queries for data extraction, reconciliation, validation, and analytics
- Support LLM integration into business workflows through prompt design, testing, evaluation, and optimization
- Work with Microsoft Power Platform tools including Power Automate, Power Apps, and Power BI
- Participate in proof-of-concepts and pilot initiatives involving AI and automation technologies
- Support deployment, monitoring, maintenance, and troubleshooting of production automations
- Collaborate with finance, operations, analytics, and technology teams to deliver business solutions
- Document processes, workflows, controls, and technical solutions to meet governance and audit requirements
- Contribute to continuous improvement initiatives that enhance efficiency, accuracy, and user experience
What You'll Learn
- Practical application of Generative AI within enterprise environments
- Prompt engineering and LLM workflow integration techniques
- Intelligent automation design for finance and operational processes
- Enterprise AI governance, risk management, and compliance considerations
- Advanced data analysis and automation using Python and SQL
- Low-code application and workflow development using Microsoft Power Platform
- End-to-end solution design from business requirement gathering to production deployment
- Working within highly controlled and regulated business environments
Basic Qualifications
- Bachelor's degree in Commerce, Accounting, Finance, Business Administration, Computer Applications or a related discipline
- Strong analytical and problem-solving skills
- Interest in AI, automation, data analytics, and digital transformation
- Exposure to business processes, finance, accounting, reporting, operations, or technology through academics, internships, projects, or work experience
- Strong communication and stakeholder collaboration skills
- Ability to learn new technologies quickly and adapt in a fast-paced environment
Preferred Skills
- Working knowledge of Python for data analysis and automation
- Familiarity with SQL, including joins, aggregations, filtering, and data validation techniques
- Exposure to Microsoft Power Platform (Power Automate, Power Apps, Power BI)
- Understanding of accounting, reconciliation, reporting, financial controls, or business operations processes
- Basic knowledge of Generative AI, Large Language Models (LLMs), prompt engineering, and AI-assisted workflows
- Ability to think in process flows and identify automation opportunities
- Experience with Excel, data visualization, analytics tools, or business intelligence platforms
- Certifications, coursework, or projects related to AI, analytics, automation, finance technology, or data science
- Exposure to APIs, integrations, or workflow orchestration tools is a plus
- Understanding of governance, controls, audit requirements, or regulated business environments is advantageous
Who Fits This Role
We are looking for curious, analytical, and technology-minded individuals who enjoy solving business problems through innovation. Successful candidates will be comfortable working with data, experimenting with AI technologies, understanding business processes, and identifying opportunities to improve efficiency through automation.
This role is particularly suited for:
- Commerce graduates with strong analytical and technology interests
- Finance professionals looking to build AI and automation capabilities
- Business and operations graduates interested in digital transformation
- Technology graduates who want to apply AI and automation within finance and business functions
- Individuals who enjoy bridging the gap between business requirements and technology solutions
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- Bachelor's degree in Commerce, Accounting, Finance, Business Administration, Computer Applications or related discipline
- Strong analytical and problem-solving skills
- Interest in AI, automation, data analytics, and digital transformation
- Exposure to business processes, finance, accounting, reporting, operations, or technology through academics, internships, projects, or work experience
- Strong communication and stakeholder collaboration skills
- Ability to learn new technologies quickly and adapt in a fast-paced environment
- Working knowledge of Python for data analysis and automation
- Familiarity with SQL including joins, aggregations, filtering, and data validation
- Exposure to Microsoft Power Platform (Power Automate, Power Apps, Power BI)
- Understanding of accounting, reconciliation, reporting, financial controls, or business operations processes
- Basic knowledge of Generative AI, LLMs, prompt engineering, and AI-assisted workflows
- Ability to think in process flows and identify automation opportunities
- Experience with Excel, data visualization, analytics tools, or business intelligence platforms
- Certifications, coursework, or projects related to AI, analytics, automation, finance technology, or data science
- Exposure to APIs, integrations, or workflow orchestration tools
- Understanding of governance, controls, audit requirements, or regulated business environments
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
-
Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
-
Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
-
Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
