The role, under general supervision, is responsible for conducting moderately complex financial, accounting and economic analyses, including journal entry preparation, detailed calculations and internal and external reporting. Duties may include assisting in the preparation of journal entries by compiling, analyzing, and substantiating financial transactions as needed, reconciling accounts as requested, assist in month end/quarterly/year end close process and reporting. assisting in the annual audit, including year-end schedule and financial statement preparation and assisting with the preparation of tax and regulatory reports
Reporting directly to the GA A&R GA External Reporting Team Manager and is primarily accountable to providing timely and accurate service delivery of GWAM and GA A&R deliverables and financial reports.
Position Responsibilities:
FINANCE:
Covers preparation for financial reporting and analysis, accounting operations, bank and general ledger reconciliations, internal control and journal entries, among others.
High quality financial reporting and analytics providing business insights
Responsible for providing meaningful insights to enable Accounting & Reporting senior management to drive key metrics including financial metrics, sales metrics, and other related to funds availability, maximum resource chargeability, cost efficiencies, etc.
Responsible for integrity and accuracy of financial operations and reporting
Responsible for the delivery of accurate reports as may be required by the stakeholders
Strengthen financial controls and improve reporting templates
OPERATIONAL SUPPORT:
Ensure the delivery of excellent customer service by proactively promoting client centricity.
Can resolve critical issues raised during operations and proactively manage and monitor control efficacy to ensure potential risk is minimized
Support ad-hoc analysis to identify root cause of production problems and develop timely solutions
Effectively communicate significant production updates and challenges to team leader as well as to the business unit in a timely manner
Required Qualifications:
Bachelor’s degree in Finance or Accounting required; CPA or equivalent professional certification is an advantage.
Must meet current job expectations and consistently achieve defined performance metrics.
Demonstrated strong attendance record with no active or prior disciplinary actions.
Strong technical foundation in accounting, financial reporting, management reporting, and financial analysis, with a solid understanding of the overall business environment.
Advanced proficiency in Microsoft Excel; experience with Power BI and Alteryx is highly desirable.
Experience or working knowledge of AI-enabled tools and analytics platforms is an advantage.
Excellent oral and written communication skills, with the ability to effectively collaborate with leaders, business units, and representatives across divisions and functional departments.
Preferred Qualifications:
Experience in partnering with a diverse team located in multiple locations and time zones.
Demonstrates strong flexibility in the face of ambiguous situations, shifting demands, and challenging work environments. Escalates more serious issues to leader.
Excellent initiative and ability to commit to a course of action in the face of risks and uncertainty
Professional attitude and client service orientation; collaborative and results-oriented
Practical problem-solving skills and the ability to influence change
Ability to work independently and willing to collaborate with other teams for a project with huge scale benefits
Flexible on shift and overtime may be required to meet business deadlines
Tools Specific Knowledge:
Smartview
Alteryx
Power Tools such as Power BI and Power Query
Microsoft Office 365
Highly proficient in the use of Microsoft Excel
When you join our team:
• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Skills Required
- Bachelor's degree in Finance or Accounting
- Advanced proficiency in Microsoft Excel
- Strong technical foundation in accounting, financial reporting, management reporting, and financial analysis
- Excellent oral and written communication skills and ability to collaborate across teams
- Must meet current job expectations and consistently achieve defined performance metrics
- Demonstrated strong attendance record with no active or prior disciplinary actions
- Experience with Power BI
- Experience with Alteryx
- Experience or working knowledge of AI-enabled tools and analytics platforms
- CPA or equivalent professional certification
- Experience partnering with distributed teams across multiple locations/time zones
- Flexibility in ambiguous situations and willingness to work overtime/shift as needed
- Practical problem-solving skills and ability to influence change
- Tools knowledge: Smartview, Power Query, Microsoft Office 365
Manulife Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
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Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
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Flexible Benefits — Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.
Manulife Insights
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
