DUTIES AND RESPONSIBILITIES
Bookkeeping & Month-End Support (Core Role)
- Complete bank, credit card, and key balance sheet reconciliations for clients
- Support the month-end close by ensuring transactions are coded, reconciled, and complete prior to reporting
- Assist with extracting/exporting financial data from accounting systems (Xero/MYOB/QBO) for month-end reporting
- Support with assembling monthly reporting packs (pulling/exporting files, keeping versions organised, ensuring inputs are complete)
- Action and lead follow-up on missing or incomplete client information required to finalise month-end (statements, invoices, payroll reports, loan statements, etc.)
- Liaise with external bookkeepers/accountants (where required) to obtain financials and supporting schedules
Workflow & Admin Support (Pod Operations)
- Maintain and update the internal Workflow / Resourcing Tracker
- Track outstanding items by client and ensure follow-ups are actioned
- Maintain the internal action register after meetings and ensure owners/due dates are recorded and followed up
- Support file hygiene: naming conventions, folder structure, version control, uploading/exporting documents
Team Support
- Work closely with Angel day-to-day and take direction on priority tasks
- Escalate issues quickly when numbers don’t reconcile, or information is missing
- Document repeatable processes/SOPs as you learn them (simple checklists)
QUALIFICATIONS
- Degree in Accounting/Finance preferred (or equivalent experience)
- 2–3 years’ experience in bookkeeping/accounting support roles
- Strong bookkeeping fundamentals and reconciliation capability
- Experience with Xero/ MYOB (required); QuickBooks (highly regarded)
- Moderate Excel skills (comfortable with basic formulas, filters, pivot tables (helpful but not mandatory)
- High attention to detail and strong follow-through
- Comfortable working across multiple clients and switching tasks quickly
- Clear written communication for follow-ups and internal updates
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What We Do
Outsource Solutions For Business hammerjack is an Australian & Philippine owned and operated offshore outsourcing services provider. Headquartered in Sydney with multiple operating offices in Makati, Manila, and Pampanga, Philippines. We specialise in providing dedicated, high performing teams and outsourced services to the global small and midsize business market. Our solutions deliver quality and consistent outcomes and are helping businesses to focus on their core competencies, reduce operating costs and deliver more value to their customers. hammerjack has been a major player in developing the new Knowledge Process Outsourcing (KPO) industry in the Philippines servicing the Australian, U.S.A and U.K markets. Over the last 7 years we have sourced trained and developed top talent focussed on the Finance, Accounting, Bookkeeping, IT and Virtual Assistant services space. Our knowledge and experience in implementing the latest technologies and systems to support the best people has led to continued success for our clients and their remote teams, all while placing information and cyber security at the forefront. Our operating model was born in the enterprise services space and has been specifically developed to cater for the small, midsize market. This experience and collaborative customer approach set business up for success, no matter where they are on their journey. We offer an enterprise level approach to continuous improvement, high performance & quality, and world class customer experience. Our ability to deliver this level of service across multiple lines of business and industry verticals is a product of our investment in people, technology and the governance that sits behind it all.
