The Regulatory Reporting Quality Assurance (RRQA) team is responsible for providing governance and oversight of AMEX’s regulatory reporting processes, with a focus on proactively identifying risks and control improvement opportunities to ensure reports remain accurate, complete, and compliant. This is achieved through Quality Assurance reviews, which include the following pillars:
- Process and controls testing
- Validation of reported data against regulatory instructions
- Detailed analysis and testing of underlying data to ensure data quality
This work is increasingly enabled by continuous monitoring and advanced analytics to enhance risk identification and coverage. The team partners closely with Regulatory Report owners, Technology, Data Governance, and other stakeholders to strengthen the control environment, drive timely remediation, and evolve capabilities through the use of innovative tools, including emerging analytics and GenAI solutions.
ResponsibilitiesParticipate as a key member of the RRQA Analytics & Insights team by supporting the design, development, implementation, and continuous enhancement of data analytics that strengthen the RRQA program. A QA Financial Analyst – Analytics & Insights will leverage data, technology, and emerging capabilities (e.g., GenAI) to develop scalable analytics that provide meaningful insights, improve QA effectiveness, and help identify risks proactively.
The ideal candidate will have a foundational understanding of financial services processes, system infrastructure, and risk and control frameworks, along with strong analytical, problem-solving, and technical skills. Specific responsibilities include:
- Design, develop, test, and maintain data analytics, dashboards, and reporting solutions that enhance the effectiveness and efficiency of the Regulatory Reporting QA program.
- Analyze large and complex datasets to identify trends, anomalies, control gaps, and emerging risks that provide actionable insights to QA and business stakeholders.
- Translate business requirements, risks, controls, and data into effective analytical solutions, working closely with senior team members and business partners.
- Support the identification and implementation of new analytics opportunities that improve QA coverage, automate manual activities, and increase program maturity.
- Validate data sources, perform data quality assessments, and document analytics to ensure solutions are accurate, sustainable, and well governed.
- Collaborate with QA, regulatory reporting, technology, data governance, service management, and other relevant teams to understand business processes, acquire data, and support analytics initiatives.
- Assist in evaluating and applying emerging technologies and advanced analytical techniques (e.g., GenAI) to improve the team's capabilities and drive innovation.
- Communicate analytical findings and recommendations through clear visualizations, reporting, and presentations tailored to both technical and business audiences.
- Continuously expand knowledge of regulatory reporting, risk and control frameworks, data analytics, and industry best practices to enhance the team's analytical capabilities.
Minimum Qualifications
- 3+ years of relevant experience in quality assurance, audit, risk management, regulatory reporting, technology, data analytics, and/or other financial services functions.
- Hands-on experience developing analytics using data visualization and business intelligence tools (e.g., Tableau, Power BI, or similar platforms).
- Ability to translate business requirements, risks, controls, and processes into analytical solutions and actionable insights.
- Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends, and recommend practical solutions.
- Strong written and verbal communication skills, including the ability to clearly communicate analytical findings to both technical and non-technical audiences.
- Proficiency with Microsoft Excel and PowerPoint.
- Bachelor's degree in a quantitative or related field (e.g., Analytics, Finance, Accounting, Statistics, Engineering, Computer Science, Information Systems).
Preferred Qualifications
- 2+ years of hands-on experience designing, developing, testing, and maintaining analytics that support quality assurance, audit, risk management, regulatory reporting, or other financial services functions.
- Experience with programming and data querying languages such as SQL, Python, or similar.
- Experience developing dashboards, automated reporting, data visualizations, or continuous monitoring solutions.
- Familiarity with emerging technologies (e.g., GenAI) and their application to data analytics, quality assurance, and risk management.
- Experience working with large and complex datasets to identify trends, anomalies, risks, and opportunities for process improvement.
- Demonstrated ability to manage multiple priorities and deliver high-quality analytical solutions in a dynamic, evolving environment.
- Advanced degree in a quantitative or related field.
- Relevant professional certifications (e.g., CPA, CIA, CISA, CAP, or analytics/technology-focused equivalents).
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- 3+ years of relevant experience in quality assurance, audit, risk management, regulatory reporting, technology, data analytics, or financial services functions
- Hands-on experience developing analytics using data visualization and business intelligence tools (e.g., Tableau, Power BI, or similar)
- Ability to translate business requirements, risks, controls, and processes into analytical solutions and actionable insights
- Strong analytical and problem-solving skills, including analyzing complex data and identifying trends
- Strong written and verbal communication skills to present findings to technical and non-technical audiences
- Proficiency with Microsoft Excel and PowerPoint
- Bachelor's degree in a quantitative or related field (Analytics, Finance, Accounting, Statistics, Engineering, Computer Science, Information Systems)
- 2+ years hands-on experience designing, developing, testing, and maintaining analytics supporting QA, audit, risk, or regulatory reporting
- Experience with programming and data querying languages such as SQL or Python
- Experience developing dashboards, automated reporting, data visualizations, or continuous monitoring solutions
- Familiarity with emerging technologies (e.g., GenAI) applied to analytics, QA, or risk management
- Experience working with large and complex datasets to identify trends, anomalies, and risks
- Advanced degree in a quantitative or related field
- Relevant professional certifications (e.g., CPA, CIA, CISA, CAP, or analytics/technology equivalents)
- Demonstrated ability to manage multiple priorities and deliver high-quality analytical solutions
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
-
Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
-
Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
-
Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
