Major Responsibilities:
- Counsel students in person, by phone and emails regarding their financial aid process and assist with completion of forms and answer questions related to the appeal process.
- Perform verification of financial aid files as needed for self-selected students and assist students within the electronic verification process with questions, submission of documents, and completion of their financial aid file.
- Package and adjust campus-based aid financial aid awards. Review a variety of daily, weekly and monthly reports to maintain academic progress.
- Follows up on payments to students.
- Maintain financial records in the student database and any other related systems.
- Serve as the Veteran Student Campus Liaison providing general information about benefits.
- Responsible for the Federal Work-Study Program at the Michigan City Campus.
- Assist in workshops such as College Goal Sunday, high school Financial Aid Nights, orientations and other activities on and off campus designed for new students
The above list of duties is not to be construed as an exhaustive list. Must not be in default on an education loan or in overpayment of a federal grant or loan. Other duties logically associated with the position may also be assigned.
Salary Range: $43,000 - $46,000
Minimum Qualifications:
- Bachelor’s degree. Minimum of one year of relevant experience.
- Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.
Preferred Qualifications:
- Degree preferably in a business discipline or public administration. Demonstrated leadership qualities preferred. Experience with financial aid information systems preferred. Supervisory experience preferred.
Other Requirements:
- The ability to work well with others and maintain absolute confidentiality is essential. Position requires a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of college students and employees.
Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Educational Benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Work‑Life Balance
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Additional Perks
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services
Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.
Skills Required
- Bachelor's degree
- Minimum of one year of relevant experience
- Subject to pre-employment background checks including criminal history
- Must not be in default on an education loan or in overpayment of a federal grant or loan
- Ability to work well with others and maintain absolute confidentiality
- Sensitivity to and understanding of diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds
- Degree preferably in a business discipline or public administration
- Demonstrated leadership qualities
- Experience with financial aid information systems
- Supervisory experience
What We Do
Ivy Tech Community College is a public community college system in Indiana that provides technical, vocational, and academic education across more than 70 programs.
