Global Head of Financial Operations

| Hybrid
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The opportunity:

Flexport is seeking a high-energy leader to run its Global Financial Operations based in Atlanta. This is a crucial leadership role that will oversee Global Accounts Payable, Indirect Procure-to-Pay, and Cash Application & Collections. Flexport is a high growth, fast-paced, pre-IPO environment. If you like “building” this might be the right opportunity for you.

You will:

  • Create and deliver a long-term vision and strategy for Global Finance Operations.
  • Partner with Finance Operations functional leaders to maintain and improve actionable department metrics with periodic business reviews.
  • Maintain and improve policies, procedures, and training programs in cooperation with Accounting, Treasury, and Digital Finance that ensure timely and accurate processing of transactions.
  • Drive continuous improvement, process automation, and ensure change control management activities by appropriately working with Digital Finance and Flexport Technology org (Product, Engineering and Design).
  • Partner with Accounting to ensure a timely and accurate month-end close.
  • Work closely with internal partners including Operations, Direct (Freight) Procurement, Finance, Tax, Treasury, Legal, and Accounting to ensure a complete understanding of, and execution toward, company wide initiatives.
  • Manage and develop a team of 80+ individuals (including direct employees and contractors) across all functions to ensure bench strength from which the company may continue its growth story.
  • Assist functional leaders in resolving trade related account discrepancies by evaluating and approving investigations and resolving special cases.
  • Maintain robust vendor management oversight and controls, ensuring proper mitigation of fraud.

You should have:

  • Bachelor's degree in Accounting, Finance, Economics, or Business or equivalent practical experience.
  • An MBA or Masters degree is preferred but not required.
  • Minimum of 15 years total post education experience, with 7-10 years of experience in transactional processing environments.
  • Excellent time management and prioritization skills
  • Ability to work efficiently in a fast-paced, hyper-growth environment
  • Domestic and international payment experience.
  • Experience building out and leading global teams.
  • Strong organization and analytical skills (e.g Excel, SQL, BI Tools).
  • Engaging people leader with strong stakeholder management skills
  • Knowledge of payment software platforms and ERP systems, (experience with Netsuite is a plus!)
  • Logistic experience strongly preferred.
  • Experience managing setting up and maoffshore service centers strongly preferred.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries. 

Started in 2013, we've raised funding from reputable investors including Andreessen Horowitz, Michael Dell’s MSD Partners, Shopify, SoftBank Vision Fund, and Founders Fund. 

Flexport was recently named No. 1 on CNBC’s top 50 Disruptor list in 2022.  

Don’t have any freight forwarding experience?

  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • FigmaDesign
    • LatitudeDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement

An Insider's view of Flexport

What’s the vibe like in the office?

During pre-COVID times, the SF office was designed as a hub of innovation. You can feel the creativity from the openness of the space, the dry-erase walls, the sound of coffee in the morning, and the waves of silence broken by laughter and understanding. The office made me want to wake up every day and go to work.

Jim

Engineer Manager

How do you collaborate with other teams in the company?

Any change at scale can make a huge difference. Working with our business leaders we identify these improvements, work through solutions and evaluate their effectiveness. Always looking for ways to reduce complexity.

Raphael

Senior Product Designer

How does the company support your career growth?

Flexport has supported my career growth by continuously providing opportunities for me to explore my interests. Whether it be passion projects, internal leadership opportunities or just casual conversations, Flexport and my colleagues have invested in my long term professional development.

Natalie

Client Solutions Associate

How do your team's ideas influence the company's direction?

Flexport is growing very quickly, and so is our product -- we welcome questions and unique ideas. Our engineers are empowered to identify critical projects, strategically prioritize them, and execute them. You decide how to get us to where we want to go.

Geoff

Chief of Staff

What kinds of technical challenges do you and your team face?

Efficiency, predictability and visibility are the key ingredients missing from the industry today. Our vision guides us to identify the right steps to get there. And be the standard technology of global trade.

Yuko

VP, Product Leadership

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer highly subsidized health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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