Director, Financial Operations at KAYAK (Remote)

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KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We're also transforming the in-travel experience with our app and new accommodation software. For more information, visit
As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each others strengths and insights. Together, we're able to help people experience the world through dining and travel.
The Position
We are looking for a Director, Financial Operations to lead the Financial Operations teams for KAYAK/OpenTable. Reporting to the Senior Director, Accounting, the Director, Financial Operations is responsible for owning the Accounts Payable function for North America, the Order-to-Cash functions globally for OpenTable and North America for KAYAK, continuously streamlining and improving our financial processes, and ensuring timely and accurate monthly closes. This position requires someone highly motivated with excellent leadership, problem-solving and communication skills that flourishes with process improvement and enjoys working in an ambitious, fast-paced environment to support our continued growth.
In this role, you will:
  • Manage a team of 30+ and provide guidance required to strengthen, develop and build an impactful team
  • Oversee the order-to-cash function globally for Open Table and North America for KAYAK, including revenue, billing, cash and collections functions
  • Be responsible for the procure-to-pay function for North America (KAYAK/OpenTable)
  • Develop a deep understanding of revenue streams and key customers to further enhance and streamline the global order-to-cash process
  • Build close relationships with the Commercial teams and advise them on all order- to- ash related matters
  • Understand and translate regional needs into global processes/enhancements
  • Support the team in inspiring change, enhancing operating efficiencies, revamping processes, implementing new systems and developing strong internal controls
  • Be responsible for the development, maintenance and documentation of all policies and procedures related to assigned areas of responsibility
  • Coordinate with Internal Audit/SOX to ensure order-to-cash and procure-to-pay controls are well designed and operating effectively
  • Work cross-functionally with various business owners to drive process improvements and automation into the financial operations processes, bringing best in class practices and creative solutions to accounting operations
  • Champion a culture of service excellence and be accountable for meeting agreed critical metrics for each area of order to cash and procure to pay
  • Work alongside the team on strategic, ad-hoc projects related to challenges we will face as a growing, multi-national company
  • Hire, direct and supervise the financial operations teams. Cultivate a professional, friendly and supporting atmosphere

Key Competencies
You are an inspiring motivational leader with experience in forming teams. You are detail-oriented while also able to see the big picture. When faced with a problem, you propose a solution. You love understanding the why behind the numbers, exercise professional skepticism and maintain a natural curiosity. You have shown the ability to prioritize your work, handle deadlines and keep your manager well informed. You are a self-starter with the ability to manage multiple tasks. You take pride in ownership over your areas. You are able to effectively communicate with team members and management.
Please apply if:
  • Bachelor's degree in accounting, finance or business required
  • 10+ years of experience in procure-to-pay, order-to-cash or shared service functions
  • Experience leading large teams with 7+years of people management experience, including proven ability to recruit, manage, train and coach staff
  • Comfortable working in a fast-paced environment and willing to actively participate in process improvement projects
  • Excellent organizational and planning skills, including task prioritization and effective time management
  • Strong analytical and problem-solving skills with a high level of attention to detail
  • Excellent interpersonal skills both verbal and written, ability to communicate confidently and professionally with all levels within the organization
  • Experience with accounting software such as NetSuite and/or Salesforce a plus

  • Generous paid vacation
  • Day off on your birthday
  • Company matched retirement plans
  • Health, dental and vision insurance plans
  • Flexible Spending Accounts
  • Headspace Subscription
  • Drinks, coffee, snacks, games etc.
  • Weekly Catered Lunches
  • Free massages from professional massage therapists
  • Universal Paid Parental Leave

Note for Connecticut Residents: To receive estimated salary range information for this role pursuant to Connecticut's "An Act Concerning the Disclosure of Salary Range for a Vacant Position", email [email protected] You must include the name of the position in your request.
Diversity and Inclusion
We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
"Remote work allowed"
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Technology we use

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What are KAYAK Perks + Benefits

Volunteer in local community
Friends outside of work
Intracompany committees
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Promote from within
Mentorship program

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