Finance Process Excellence Manager - HQ

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

YOUR MISSION

At Glovo, we don’t just move food; we move millions of transactions every hour across 20+ countries. Our Finance teams define the "Rules of the Game" (The What). Your mission is to build the High-Performance Machine that executes those rules (The How).

As our Finance Process Excellence Manager, you are responsible for designing, standardizing, and optimizing core finance processes across Order-to-Cash (O2C), Invoice-to-Pay (I2P), Record-to-Report (R2R), and Master Data Management. You will lead a high-performing team, drive operational efficiency, and lay the foundation for automation and digital transformation initiatives.

THE JOURNEY
 

• Establish process standards, best practices, and governance frameworks across the finance organization.
• Identify process bottlenecks and inefficiencies; develop targeted improvement roadmaps aligned with Finance Transformation strategy.
• Build a high-performing team culture focused on ownership, innovation, and operational excellence (currently 5-7 direct reports).
• Oversee master data management strategy (customer, vendor, chart of accounts, etc.).
• Drive continuous improvement initiatives; measure and report on process KPIs (touchless ratio, cost, quality, headcount impact).
• Prepare processes for future automation by identifying RPA and AI opportunities and building process documentation that enables automation.

WHAT YOU WILL BRING TO THE RIDE

• 5-7 years of experience in finance process management, operational improvement, or business transformation (Big 4, consulting, corporate finance, or similar).
• Proven team leadership: Direct management experience with 3+ team members; track record of developing talent.
• Deep process expertise: Hands-on experience redesigning/optimizing P2P, R2R, O2C, or similar finance processes.
• Systems & technology fluency: Experience working with ERP systems (SAP, Microsoft), process intelligence (Celonis), process automation tools, and data governance.
• Strategic & analytical mindset: Ability to think systemically about process design while executing tactically; comfortable with ambiguity and change.
• Experience with lean/six sigma methodologies or continuous improvement frameworks.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!