Finance Operations Specialist (f/m/d)

• Actively contribute to resolving supplier and customer inquiries related to international billing and payment topics. Utilize third-party tools for the management of customer and supplier payments. 
• Master the day-to-day oversight of payment operations, including reconciliation, preparation of monthly closing reports, and managing Pay-Ins & Pay-Outs.
• Stay informed about the latest trends in payments, establishing strong connections with external providers to enhance existing processes and operational workflows. Collaborate closely with product teams and various departments in a fast-paced, multicultural environment to identify and gather requirements for enhancing current processes.
• Take a lead role in developing and conducting training sessions on payments and billing for internal stakeholders. Ensure compliance with financial regulations and policies throughout all payment and billing processes.
• Contribute actively to the development of strategic financial initiatives aimed at fostering organizational growth.

 ABOUT YOU:

• You have a minimum of 2+ years of relevant experience in finance operations or a similar role.
• You are proficient in MS Office, particularly Excel, and have experience using Customer Support tools like Salesforce. Familiarity with SQL is a valuable asset.
• You are self-motivated and driven, with exceptional attention to detail that enables you to navigate and manage complex financial data with precision.
• You have a proven track record of working with and supporting cross-functional teams.
• You have hands-on experience using various payment tools and managing international billing and payment methods.
• You bring experience in working within startups or building processes from the ground up.

We are Blacklane, providers of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world and to inspire a better future. Blacklane is offering airport transfers, City-to-City commutes, In-city mobility chauffeur hailing and Chauffeur-by-the-hour in over 50 countries globally, either pre-booked or on-demand. Whether it’s for business or pleasure, Blacklane and its 300 employees and tens of thousands of chauffeur partners have the right premium transportation service for you. By changing how people move, we opened up new opportunities for our chauffeur providers and set industry standards for climate protection in the travel industry. 

Working at Blacklane: We prioritize fostering a strong company culture that promotes collaboration, innovation, and meaningful connections among our employees. Our offices in Berlin and Dubai serve as a central hub where employees come together to collaborate, build relationships, and participate in cultural events that reinforce our shared values. For our employees outside these geographies we promote having a hub life where our employees come together in their specific locations as we believe this plays a crucial role in supporting employee well-being, facilitating career development opportunities such as shadowing and mentorship programs, and nurturing a sense of belonging within our team. We are committed to creating a workplace where every individual feels valued, supported, and empowered to contribute their best work. Through our dedication to cultivating a strong company culture, we aim to drive engagement, productivity, and success across the organization and also offer the following:

• Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career. 
• Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days.
• Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us! 
• Employee Stock Options Plan: We want all Blacklaners to benefit from the company's success, so every employee gets virtual stock options.
• Fair Remuneration: We’ve banded salary levels and matched them to the local costs of living, meaning you’re always paid fairly and you know that the rest of the crew is too.
• Sustainability: We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017. Blacklane plans to deliver 35% of global rides in EVs by year-end 2024, and 50% by the end of year 2025.
• Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

• Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion.

Upgrade your career with Blacklane