Finance Operations Manager

About Ofload and Our Mission

FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $76 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players.

At Ofload, we’re changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we’re driving smarter, greener, and more efficient operations that benefit businesses and the environment. As a certified B Corp, we're held to the highest standards of social and environmental performance — and we actively work to keep earning that certification, every three years.

This is more than just logistics - it’s FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyone’s lives.

Why Join Ofload?

Joining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.

We’ve raised over $100M in funding from some of the world's top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we’ve been recognised for our innovation and culture:

• Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform
• Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction
• Recognised in AFR BOSS Fast100 List 2025 with second highest revenue
• Recognised in Deloitte Fast50 3 consecutive years
• Recognised in AFR FastStarters 3 consecutive years

At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you’re ready to be part of an ambitious team reshaping the freight future, we want to hear from you.

About the role:

The Manager, Finance Operations will lead and optimise core accounting and finance processes and improve how we operate across the finance lifecycle. 

You’ll ensure scalable, accurate and compliant processes that support strong cash flow management, accurate financial records and financial controls as we move into our next stage of growth. 

This role is instrumental in leading our AP and AR function, supporting customer go-lives, touchless invoicing initiatives, reconciliations and month-end finance processes, while also standardising accounting processes and building a Centre of Excellence for Finance Operations. 

You will work closely with stakeholders to ensure finance operations are embedded into the end-to-end experience, enabling swift issue resolution, accurate financial communications, compliant processes and scalable support models. 

What you'll do:

• Leadership & Development 
• Manage and coach a team of AR/AP Officers and Assistants across multiple locations, including Melbourne, Sydney and the Philippines. 
• Support development plans, set clear expectations, and foster continuous improvement initiatives across accounting and finance operations 

• Invoice-to-Cash and Procure-to-Pay Ownership (Optimise core processes) 
• Treasury and Cash Management: Forecast and manage cash flows, oversee payment runs, and optimise working capital. 
• AP and AR Ownership: Lead end-to-end AR and AP processes, including OPEX-related processes, ensuring accuracy, efficiency, appropriate 
• Accounting treatment and strong cash performance. 
• Build clearer triage pathways and SLAs for billing, payment and reconciliation issues. 
• Build clear and automated escalation processes to prevent write-offs and support accurate financial reporting. 
• Partner with FP&A, Finance Transformation and Financial Accounting teams to support reporting, reconciliations and month-end close processes.
• Ensure accuracy and timeliness of billing operations, monthly close processes, reconciliations and financial records across finance systems. 
• Oversee AP/AR ageing, working capital performance metrics and related financial reporting. 

• Customer & Carrier Finance Leadership 
• Participate in MBRs and QBRs with customers as required, providing finance operations input and reporting insights. 
• Build trusted relationships with customers and carriers to increase stickiness, resolve finance-related issues promptly and support accurate billing and payment outcomes. 
• Ensure queries are resolved in a timely and accurate manner, including billing, payment, reconciliation and account-related queries. 

• Go-Lives & Onboarding 

• Own the finance onboarding journey for both customers and carriers. Partner cross-functionally to ensure a seamless and scalable experience during strategic go-lives, from first invoice to first payment, including accurate account setup, billing processes and finance controls. 

• Process Automation and Systems 

• Finance Systems and Automation: Partner with Product, Operations and Tech to automate manual workflows and scale financial operations while maintaining accounting accuracy and controls. 
• Lead initiatives to increase invoice automation and reduce friction, both on the AP and AR side, to get us closer to 100% touchless transactions. 
• Act as business owner for key finance operations systems, including Internal OCR tool, Machship, OFX, Eftsure and Airwallex, ensuring accurate financial data, reconciliations and reporting outputs. 
• Strengthen financial controls, risk management, compliance and audit readiness across all operational workflows. 

Qualifications and Skills:

• 6+ years of experience in accounting, finance operations or shared services, with 3+ years in a leadership capacity. 
• Proven experience owning day-to-day accounting and finance processes in a scaling business, ideally in tech, SaaS, logistics or another high-growth industry.
• Experience in standardising accounting processes and building a Centre of Excellence within a finance operations or similar environment. 
• Deep understanding of accounting systems, reconciliations and controls, including systems such as NetSuite, Eftsure, OFX and Xero. 
• Past experience in the freight or logistics industry.
• Strong issue resolution mindset with a data-led approach to decision-making and financial process improvement. 
• Excellent communication and stakeholder engagement skills.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

More than a job! We look after you through:

• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and
• Our annual Summer Camp offsite

Office Benefits:

• Weekly catered breakfast, monthly team lunch and a number of delicious snacks
• Morning brew of your choice at our local cafe
• Quarterly celebrations and team events;
• Table tennis, board games and an office library