Finance Operations Manager

About Us

AfterShip, a Great Place to Work Certified company, is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 17,000 eCommerce retailers like Etsy, Harry’s and Kylie Cosmetics, AfterShip is a pioneer in post-purchase solutions and eCommerce AI. We deliver innovative, industry-leading SaaS solutions, including email automation, SMS marketing, smart product recommendation, shipment tracking, returns management, AI-predictive delivery estimates, and so on.

Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.

At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.

We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.

Your Mission: 

We are looking for a Finance Operations Manager to join our growing team who will build strategic relationships with Sales, Customer Success, Finance, and Legal in order to handle sales order creation and review, commission calculation, and the billing process.

This is a remote-first/hybrid-flexible position, with priority placed on the successful candidate being based in either Austin, Texas (US) or Toronto, Ontario (Canada). Reporting to our Global Head of Finance, the Finance Operations Manager is part of AfterShip's global team. As such, there may be the need to work outside of regular office hours for team meetings or in order to collaborate with members of the team in EU or APAC, with advance notice provided.

What You’ll Do: 

Handle Sales order creation and review, commission calculation, and billing process, act as a communication bridge between the GTM team and the finance team, coordinate and organize financial training, and answer financial-related questions of the GTM team.

SO & Billing module

• Prepare sale orders and ensure that contract terms comply with the company's financial and business policies;
• Evaluating and improving the sales order process;
• Review invoicing for new products or new business models;
• Prepare and analyze sales and payment data, and provide related reports and financial advice to decision-makers;

Commission module

• Perform and review commission calculation and ensuring the accuracy of commission calculation and timely payment;
• Assisting in organizing and maintaining relevant rules for commission calculation;
• Liaise with various parties and answer questions related to commission calculation;

Who We're Looking For:

• 5 + years of experience in finance/business-related roles in SaaS or E-commerce
• Excellent communication and collaborative skills with the ability to build relationships across the organization.
• Experience with commission management and calculation processes is preferred
• Experience with sales orders and billing processes is preferred
• Experience in a highly growth international company is preferred
• Proven analytical and problem-solving skills, superior attention to detail, and quick learning skills.
• High attention to detail.
• Able to communicate fluently in both English and Chinese is highly preferred

At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission. 

Why You Should Join Us:

• We are a certified Great Place To Work®, which recognizes AfterShip’s commitment to its core values and an inclusive workplace culture. We are super proud of our diverse and geeky culture, started by our software engineer turned CEO and cultivated by a group of amazing people from all over the world. You’ll be part of a solutions-oriented team that puts egos aside to achieve new milestones and tackle challenges together. 
• We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role. 
• We have great ambition to make buying and selling easier for everyone in this world -- one of the most exciting spaces for a technology start-up to be in. There is virtually no ceiling for either what you will be doing or learning here, and we want to support you to grow exponentially, along with the company.

Perks:

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Retirement Plans including company match
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations

We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.