Finance Operations Manager – Global Reconciliation

Posted 2 Days Ago
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Minneapolis, MN, USA
In-Office
93K-109K Annually
Senior level
Fintech
The Role
Lead and develop a global reconciliation team through transformation, ensuring reconciliation quality, balance sheet control, risk management, and disciplined escalation. Manage daily/periodic reconciliation activities, partner with Risk/Audit/Finance/Technology, drive process and system migrations (BlackLine), support global operating model and stakeholders, and sustain operational stability during change.
Summary Generated by Built In

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Finance Operations Manager – Global Reconciliation is a senior leadership role responsible for leading a reconciliation team within a complex global financial operations environment. This role will provide visible on-site leadership in Minneapolis while supporting a team through significant transformation, including work moving to Chennai, collaboration across global teams, and migration to a new reconciliation system. The leader will be responsible for team development, operational execution, reconciliation quality, balance sheet control, disciplined escalation, and supporting change across the reconciliation function.

Key Responsibilities

Leadership & Team Development

  • Lead, motivate, coach, and develop a team of reconciliation professionals through organizational change and ongoing transformation. 

  • Create an environment of accountability, collaboration, engagement, and continuous improvement.

  • Identify, support, and develop individual strengths and future leadership capabilities across the team.

  • Establish clear expectations while helping maintain employee engagement and operational stability during periods of change. 

Reconciliation Control & Risk Management

  • Provide oversight of daily, weekly, monthly, and quarterly reconciliation activities to support accuracy, timeliness, control requirements, and balance sheet integrity.

  • Support reconciliation quality, certification ownership, disciplined escalation, root cause analysis, and sustainable issue resolution.

  • Monitor aged items, exceptions, trends, and unresolved breaks to identify potential risks and support proactive issue management.

  • Partner with Risk, Audit, Finance, Operations, and Technology teams to strengthen the control environment and support control effectiveness.

Global Operating Model Leadership

  • Operate effectively within a global organizational structure spanning multiple locations, time zones, and business partners.

  • Partner closely with global leaders, Chennai/GCC teams, and teams in Europe to support consistent execution, service delivery, and stakeholder alignment.

  • Support the leader and reconciliation team in Chennai through close partnership and ongoing coordination.

  • Drive accountability across geographically dispersed teams while maintaining strong relationships with key stakeholders.

Change & Transformation Leadership

  • Help lead teams through transformation, including work moving to Chennai, operating model changes, process improvement, and migration to BlackLine.

  • Support strategic initiatives related to GCC expansion, process optimization, system migration, and operating model transformation.

  • Translate strategic objectives into practical execution plans for the team.

  • Drive adoption of new processes, tools, and ways of working while maintaining focus on reconciliation quality and operational execution.

Leadership Presence & Stakeholder Management

  • Provide visible on-site leadership in Minneapolis and participate in strategy, project, and decision-making discussions when the manager is not on site.

  • Build effective partnerships with Finance, Operations, Technology, Risk, Audit, Controllership, Business Line stakeholders, Deloitte, and BlackLine as appropriate.

  • Communicate clearly with senior leaders and stakeholders, providing concise and actionable information.

  • Advocate for team priorities, risks, resource needs, and employee development while demonstrating the confidence to speak up, influence, and escalate when needed.

Basic Qualifications

  • Bachelor’s degree, or equivalent work experience

  • Typically five or more years of relevant experience

Preferred Qualifications

  • Bachelor's degree in Finance, Accounting, Business Administration, or related discipline, or equivalent work experience.

  • Significant experience in financial operations, accounting operations, reconciliations, risk management, control functions, banking operations, or payments.

  • Prior leadership experience with the ability to lead, support, motivate, and coach teams through change.

  • Experience working through projects, transformations, organizational change, transitions, migrations, or operating model changes.

  • Experience with reconciliation platforms such as BlackLine, IntelliMatch, TLM, Frontier, or equivalent solutions.

  • Strong knowledge of financial controls, risk management principles, operational governance, reconciliation quality, and balance sheet integrity.

  • Experience working in global delivery models, offshore/GCC environments, or across geographically dispersed teams.

  • Strong communication, leadership presence, stakeholder management, and ability to influence across Finance, Operations, Technology, Risk, Audit, Compliance, Controllership, Business Line stakeholders, and global partners.

  • Experience supporting audits, regulatory reviews, and control-related activities.

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Skills Required

  • Bachelor's degree or equivalent work experience
  • Typically five or more years of relevant experience
  • Experience in financial operations, accounting operations, reconciliations, risk management, control functions, banking operations, or payments
  • Prior leadership experience leading or coaching teams through change
  • Experience with projects, transformations, migrations, or operating model changes
  • Experience with reconciliation platforms (BlackLine, IntelliMatch, TLM, Frontier)
  • Strong knowledge of financial controls, operational governance, reconciliation quality, and balance sheet integrity
  • Experience working in global delivery models or with offshore/GCC teams
  • Strong communication, stakeholder management, and ability to influence across finance and control stakeholders
  • Experience supporting audits, regulatory reviews, or control-related activities
  • Ability to work on-site at a U.S. Bank location three or more days per week

US Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Bank and has not been reviewed or approved by US Bank.

  • Retirement Support The package pairs a pension with a matched 401(k), strengthening long‑term financial security. Retirement programs and other financial safeguards are presented as comprehensive.
  • Leave & Time Off Breadth Paid vacation, sick time, numerous holidays, and dedicated volunteer hours provide meaningful time away. Additional time off with tenure and options to expand PTO bolster flexibility.
  • Healthcare Strength Medical, dental, and vision coverage with HSA/FSA options and wellness resources are described as robust. Health insurance is characterized as top‑notch in multiple descriptions.

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The Company
HQ: Minneapolis, MN

What We Do

We believe in putting people first, and our dedication to making ethical decisions and doing the right thing is at the heart of what we do. We're proud to be named by Ethisphere as a 2018 World's Most Ethical Company.

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