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Frontify is the all-in-one brand management platform for building powerful brand experiences.
The Role
The Finance Operations Associate will manage customer-related financial processes, support invoicing, renewals, and collaborate with various teams for operational improvements.
Summary Generated by Built In
We're all about helping brands turn ideas into impact.
Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.
With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!
Your team
We’re the team responsible for everything finance related; we plan, organise, audit, account, and control all finances - and you will too. Our sub teams, accounting, billing, and controlling, might be small, but we have a large impact on Frontify - we handle the money after all. We are a smart and driven bunch, and we come together in a collaborative manner to always ensure Frontify is ready for its next steps.
Your Mission
As a Finance Operations Associate, you’ll play an important role in shaping the way we manage customer-related financial processes at Frontify. You’ll support the full customer lifecycle—from invoicing and renewals to data integrity and system improvements. This means collaborating closely with Sales, Customer Success, Partnerships, and Business Operations to keep workflows aligned and effective. Alongside your day-to-day work, you’ll contribute to projects that drive operational excellence and improve the efficiency of our quote-to-cash ecosystem. This role is a great match for someone who’s eager to learn, curious about operations, and excited to grow within a fast-paced, collaborative environment.
This is a part-time position (40–50%) on a fixed-term contract for 12 months.
Your responsibilities
- Together with the team, you’ll own key revenue operations such as invoicing, customer renewals, and dunning. Ensuring accuracy, timeliness, and a smooth customer experience.
- Support customers with operational requests related to purchase orders, supplier portals, and payment methods.
- Help execute day-to-day operations and maintain data consistency across internal tools and systems.
- Collaborate with Customer Success, Sales, and Partner teams to resolve pricing, quoting, and customer record questions, ensuring smooth handoffs and alignment.
- Support initiatives that improve data quality, streamline workflows, and enhance the experience for both customers and internal teams.
- Assist with recurring routines like quarter-end reviews and data validations.
- Contribute to projects that focus on scaling operations, optimizing systems, and improving the quote-to-cash process.
Your story
- You’re comfortable working in a hybrid format, with the ability to come to our St. Gallen office once per week.
- You have 0–1+ years of experience in Finance, Economics, or a related field — through studies, internships, or early work experience.
- You're excited to grow within a young supportive team and contribute to a fast-scaling SaaS environment.
- You’re organized, detail-oriented, and comfortable managing a mix of tasks and responsibilities.
- You’re a clear and thoughtful communicator, driven by curiosity and a desire to understand how systems and processes can be improved.
- You are tech savvy, and have a decent understanding of CRM tools (i.e. Salesforce), and are comfortable using Excel or Google Sheets. Billing related tools such as Zuora are a plus.
- You are able to work 40-50%, and are happy to accommodate a flexible schedule.
- You speak English fluently. German is a plus.
Why join us?
- Thrive with the tools and support to shape your future at Frontify.
- Be part of a product that connects brands and people with a human touch.
- Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas.
- Join a vibrant, social team—whether you love animals, yoga, or travel, we’ve got the Slack channels for you!
What we offer
- At least 5 weeks of holiday (PTO)
- Paid educational and well-being days off
- Home office setup budget
- Annual salary review
- Localized benefits
- Invite to our summer company meet-up in Switzerland
Important to us
At Frontify, we believe in being true to ourselves: We are committed to creating and fostering an inclusive environment of vibrant individuals whose diverse perspectives build our collective future. We aim to provide equal opportunities and nurture a workplace free of harassment and discrimination.
Next Steps
Apply: Submit your CV and answer a few questions. We’ll update you on your application.
Talent Partner: Meet our Talent Team to discuss Frontify, the role, and your background.
Team Meetings: Connect with your future team, discuss the role, showcase your skills, and explore your potential new journey.
Join Us: If it’s a match, welcome to Frontify!
This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next.
We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.
Top Skills
Crm Tools
Excel
Google Sheets
Salesforce
Zuora
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The Company
What We Do
With our best-in-class brand management platform, Frontify is on a mission to create a home where all brands can thrive. We envision a world where all teams and workforces, big and small, are empowered and engaged to be a part of building beloved brands.
Why Work With Us
Our community is spread across the world but we are always brought together by our shared values. At Frontify, we aim to stay united, be authentic, improve ourselves, and thrive together as a team.
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