Finance Operations Analyst I

Posted 6 Days Ago
Canton, MA, USA
In-Office
55K-82K Annually
Junior
Healthtech • Insurance
The Role
Execute claims-related disbursements and payment processes, support weekly/monthly payment releases, voids, and invoices. Partner with internal and external stakeholders on operational improvements, vendor and product implementations, and policy/workflow updates. Provide customer service, support audits, and assist on finance operations projects and integration tasks.
Summary Generated by Built In

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. 

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

Under the direction of the Supervisor, Finance Operations, the Finance Operations Analyst is responsible for the execution of multiple complex operational processes. The Analyst participates in key Finance Operations initiatives, including but not limited to operational improvements, new product development and implementation, new vendor partnership implementations and technological advancements. This position requires a strong business and technical skills with the ability to work across multiple systems/interfaces. This is a cross functional role that interacts with internal and external business partners, requiring strong communication skills.

Job Description

Key Responsibilities/Duties – what you will be doing (top five):

  • Perform operational activities associated with claims-related disbursements processes, weekly and monthly claims payment release, voids, invoice payments, and other financial disbursements
  • Develop and maintain collaborative working relationships with internal business partners
  • Assist with corporate projects and departmental initiates to ensure successful implementation and integration of all business processes and assist with other department projects as needed.
  • Update and maintain policies, procedures, and workflows.
  • Provide superior customer service to internal and external customers, stakeholders, and auditors
  • Other projects and duties as assigned.

Qualifications – what you need to perform the job

Education, Certification and Licensure

  • Bachelor’s degree in accounting or business administration required.

Experience (minimum years required):

  • 1 - 3 years of analytical work or banking experience which demonstrates the abilities to perform in the position.
  • Accounting, finance, or banking experience is preferred, managed health care operations experience is a plus

Skill Requirements

  • Proven ability to operate in a fast-paced environment and have the flexibility to adapt to changing processes and timelines.
  • Ability to work independently in a highly organized and self-motivating manner.
  • Must be able to interpret complex business situations and understand the Financial Operations implication, and to work with multiple systems.
  • Must possess excellent critical thinking and problem-solving skills and demonstrated experience with analytical work.
  • Technical proficiency in Excel is required
  • Technical proficiency in database applications and Cognos reporting is preferred.
  • Professional attitude with good communication skills as this position frequently interacts with internal and external customers
  • This position must be able to work collaboratively with team members and interdepartmental coworkers.
  • This position frequently interacts with external customers
  • Excellent verbal and written communication skills are required.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

  • Must be able to work under normal office conditions and work from home as required.
  • Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
  • May be required to work additional hours beyond standard work schedule.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range

$54,712.80 -$82,069.20

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization.  The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

  • Medical, dental and vision coverage

  • Retirement plans

  • Paid time off

  • Employer-paid life and disability insurance with additional buy-up coverage options

  • Tuition program

  • Well-being benefits

  • Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

We welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact [email protected]

Skills Required

  • Bachelor's degree in accounting or business administration
  • 1-3 years of analytical work or banking experience
  • Technical proficiency in Excel
  • Ability to interpret complex business situations and work with multiple systems
  • Excellent verbal and written communication skills
  • Proven ability to operate in a fast-paced environment and adapt to changing processes
  • Technical proficiency in database applications
  • Technical proficiency in Cognos reporting
  • Accounting, finance, or banking experience

Point32Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Point32Health and has not been reviewed or approved by Point32Health.

  • Healthcare Strength Multiple medical plan options offer regional and national networks with behavioral health included; employer contributions to HSA-compatible plans enhance upfront value. Dental and vision are provided through established partners with features that can extend benefits over time.
  • Retirement Support The 401(k) program provides a solid employer match with a year-end true-up and the possibility of additional non‑elective contributions. Structured vesting and administration by a major provider add reliability and clarity.
  • Parental & Family Support Paid parental leave, backup childcare, adoption subsidies, and caregiver resources are highlighted alongside flexible work options. Tuition assistance and well‑being programs further support families across life stages.

Point32Health Insights

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The Company
HQ: Canton, MA
1,001 Employees
Year Founded: 2021

What We Do

Guiding and empowering healthier lives.

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