Finance Manager Fairfield Auto Mall Fairfield, Ohio

Jeff Wyler Fairfield Auto Mall is seeking a results-driven, customer-focused Finance & Insurance Manager to join our award-winning team. We are looking for an experienced professional who thrives in a fast-paced, high-volume environment and is committed to delivering an exceptional customer experience while maximizing dealership profitability through ethical and compliant business practices.

If you are a top-performing F&I professional with a passion for customer service, finance, compliance, and team success, we want to hear from you.

The Finance & Insurance Manager is responsible for guiding customers through the vehicle financing and protection product process while ensuring a transparent, professional, and compliant experience. This individual works closely with sales consultants, lenders, and dealership leadership to deliver outstanding customer satisfaction and achieve departmental performance goals.

• Present financing and leasing options tailored to each customer's needs.
• Offer and explain vehicle protection products, service contracts, GAP, maintenance plans, tire and wheel protection, and ancillary products.
• Secure financing through a network of banks, credit unions, and lending partners.
• Maintain exceptional lender relationships while obtaining competitive financing approvals.
• Ensure all contracts, documentation, and disclosures are completed accurately and in compliance with federal, state, and dealership regulations.
• Maintain compliance with all applicable laws, including Truth in Lending, Red Flags Rule, OFAC, Safeguards Rule, and dealership policies.
• Deliver an exceptional customer experience throughout the delivery process.
• Achieve monthly production goals including product penetration, finance reserve, and profitability while maintaining high customer satisfaction scores.
• Collaborate with the sales team to ensure a seamless transition from vehicle purchase to delivery.
• Maintain accurate funding schedules and assist in resolving contract issues promptly.
• Stay current on manufacturer programs, lender guidelines, compliance requirements, and industry best practices.
• Contribute to a positive, team-oriented dealership culture.

Equal Employment Opportunity Statement

Jeff Wyler Automotive Family is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and making employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

 INDSJTA

• Minimum 3 years of automotive Finance & Insurance management experience preferred.
• Proven track record of strong product penetration and finance performance.
• Knowledge of automotive finance regulations and dealership compliance requirements.
• Experience with RouteOne, Dealertrack, CDK, Reynolds & Reynolds, or similar dealership management systems preferred.
• Excellent communication, negotiation, and relationship-building skills.
• Professional appearance and strong customer service mindset.
• Ability to multitask and perform under pressure in a high-volume environment.
• Valid driver's license with an acceptable driving record.

• Strong closing and presentation abilities.
• High level of integrity and professionalism.
• Analytical and detail-oriented.
• Ability to build trust with customers from diverse backgrounds.
• Self-motivated with a competitive drive.
• Strong organizational and time management skills.
• Commitment to continuous learning and professional development.