Finance Director, Warranty

Posted Yesterday
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Dearborn, MI, USA
Hybrid
Expert/Leader
Automotive
The Role
Leads warranty finance organizations, including accounting, budgeting, forecasting, profit analysis, reserves, close processes, and cost improvement initiatives. Partners with quality, customer service, supply chain, analytics, and senior leadership to improve warranty financial performance. Oversees compliance, benchmarking, executive messaging, and KPI-driven recovery actions while developing a high-performing finance team.
Summary Generated by Built In

The Warranty Finance Director position is critical for driving warranty accounting, budgeting and forecasting, as well as working with our partners across the business including quality, Ford Customer Service Division (FCSD), and Supply Chain to provide financial guidance and drive warranty cost improvements.  In this role you will lead the warranty profit analysis, warranty coverages, and warranty Re-aquired Vehicle finance organizations.  You will have the opportunity and autonomy to respond quickly to areas of warranty that require further attention and/or a fresh perspective to drive improvement. 

Responsibilities
  • Partner with operating teams to develop aspirational targets to achieve best-in-class quality levels, and identify physicals-based roadmap actions to deliver over the Plan period

 

  • Act as a trusted advisor, translating complex technical warranty accounting concepts into clear, impactful insights for audiences with varying levels of warranty accounting knowledge 

 

  • Monitor key performance indicators (KPIs) to track the progress, and apply problem-solving approach when metrics off-track to identify recovery actions to ensure delivery of warranty financials 

 

  • Develop annual business plans and budgets, and monthly forecasts ensuring operational alignment and buy-in to warranty projections and forecasts, while driving operational warranty cost improvements 

 

  • Manage monthly and quarterly warranty close processes, external quarterly earnings messaging, and quarterly external benchmarking analysis

 

  • Ensure adherence to warranty Rules of the Road, accounting guidelines and internal controls governing warranty reserves and expenses

 

  • Cultivate strong, collaborative relationships with senior leaders in our quality organization, FCSD, finance teams, global data and analytics, and other business units

 

  • Lead, mentor, and develop a high-performing, highly engaged team of warranty finance professionals, fostering a culture of business partnering, strong controls, continuous improvement, and agility
Qualifications

You'll have...

 

  • Bachelor’s degree in finance, Accounting, Business Administration, or a related field. 

 

  • 10 years of progressive experience in finance, consulting, or operations, with strong analytical skills and business acumen. 

 

  • 5 years of experience leading and developing high-performing teams. 

 

  • Prior experience in Quality/Warranty (External)

 

  • Demonstrated problem solving skills 

 

  • Familiarity with digital finance technologies, including AI, Robotic Process Automation (RPA), advanced analytics, and modern ERP systems

 

  • Proven experience working closely with executive leadership, demonstrating exceptional executive-level stakeholder management and influencing skills. 


  • Superior presentation, negotiation, and communication skills, with the ability to simplify complex information and make compelling recommendations to all levels of the organization. 

 

Even better, you’ll have…


  • Master of Business Administration (MBA) or equivalent advanced degree. 


  • Understanding of financial regulatory compliance standards pertaining to warranty such as SOX, IFRS, and GAAP. 


  • Ability to multi-task, change priorities quickly, manage competing deadlines, and thrive in an evolving environment 

 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! 

Skills Required

  • Bachelor's degree in finance, accounting, business administration, or a related field
  • 10 years of progressive experience in finance, consulting, or operations
  • Strong analytical skills and business acumen
  • 5 years of experience leading and developing high-performing teams
  • Prior external quality or warranty experience
  • Demonstrated problem-solving skills
  • Familiarity with AI, robotic process automation, advanced analytics, and modern ERP systems
  • Experience working with executive leadership and managing senior stakeholders
  • Superior presentation, negotiation, and communication skills
  • MBA or equivalent advanced degree
  • Understanding of SOX, IFRS, and GAAP warranty-related compliance standards
  • Ability to multitask, reprioritize, manage competing deadlines, and work in an evolving environment

Ford Motor Company Compensation & Benefits Highlights

  • Healthcare Strength — Eligible employees can access medical, dental, and prescription coverage starting on the first day, with some zero-cost plan options and free mental health support. Benefits materials highlight comprehensive healthcare as a core pillar.
  • Retirement Support — Employees can enroll in a 401(k)-style plan from day one, and some salaried plans include a company match of $0.90 per dollar on the first 5% contributed. Official summaries also describe financial-planning support.
  • Parental & Family Support — The package includes paid parental leave, fertility, surrogacy, and adoption benefits, plus a ramp-up program for new parents returning to work. Flexible family-care days and other time-off options support caregiving needs.

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The Company
HQ: Dearborn, MI
175,633 Employees
Year Founded: 1903

What We Do

Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.

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