- Serve as the primary Finance executive supporting Credit Card and Unsecured Lending leadership - acting as the key advisor for executive decision making, investment prioritization, and business performance management.
- Lead financial strategy development and support achievement of growth, profitability, and customer objectives.
- Develop and deliver materials for executive management, forecasting reviews, strategic planning sessions, and board-level discussions.
- Own monthly, annual, and strategic plan forecasting processes for Balance Sheet, Income Statement, and non-financial outlooks.
- Identify risks and opportunities and develop actions to close forecast gaps.
- Drive portfolio profitability analysis across products, customer segments, acquisition channels, and vintages.
- Partner with Product, Strategy, and Marketing teams to evaluate customer & relationship and product economics.
- Partner with Credit Risk to evaluate portfolio performance, loss trends, and risk-adjusted returns.
- Partner with Treasury and Finance leadership on funding, interest rate sensitivity, and balance sheet strategies.
- Monitor performance against profitability, capital, and return objectives.
- Lead analysts and finance managers supporting Credit Card and Unsecured Lending while building and developing a high-performing Card and Unsecured finance team as Citizens undergoes our "Reimagine the Bank" initiatives.
- Drive process automation, reporting modernization, and data-driven decision making.
- Foster strong partnership across Consumer Lending, Enterprise Finance, Treasury, Risk, and Corporate FP&A.
- Bachelor's degree in Finance, Accounting, Economics, Mathematics, Statistics, or related field.
- Progressive finance experience within banking or financial services.
- Experience leading and developing finance teams.
- Demonstrated experience supporting consumer lending, consumer banking, credit card, payments, personal lending, or retail banking businesses.
- Strong skills in:
- Financial planning & forecasting
- Profitability analysis
- Executive communication
- Financial modeling
- Strategic business case development
- Proven ability to influence senior executives and cross-functional leadership teams.
Preferred Qualifications
- CFA, CPA, or other advanced financial designation.
- Experience with Essbase, Tableau, Dodeca, SQL-based reporting, and financial planning systems.
Hours & Work Schedule
- Hours per Week: 40+
- Schedule: Monday through Friday (4 days in office required, 1 day remote)
Work Authorization:
This role is not eligible for new employer sponsored or current H-1 B visa holders. Applicants, including current OPT, L and other visa holders, must be authorized to work in the U.S. without the need for new employer sponsorship for themselves or their spouses now and in the future.
Pay Transparency
The salary range for this position is $170,000-$230,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to, the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- Bachelor’s degree in Finance, Accounting, Economics, Mathematics, Statistics, or a related field
- Progressive finance experience within banking or financial services
- Experience leading and developing finance teams
- Experience supporting consumer lending, consumer banking, credit card, payments, personal lending, or retail banking businesses
- Financial planning and forecasting skills
- Profitability analysis skills
- Executive communication skills
- Financial modeling skills
- Strategic business case development skills
- Ability to influence senior executives and cross-functional leadership teams
- CFA, CPA, or other advanced financial designation
- Experience with Essbase, Tableau, Dodeca, SQL-based reporting, and financial planning systems
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
-
Parental & Family Support — Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
-
Leave & Time Off Breadth — Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
-
Healthcare Strength — Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
Gallery








