Finance Digital Transformation Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

• An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We have an immediate opportunity for a Corporate Financial Services Digital Transformation Manager in our Lake County, Abbott Park, IL location. 

As the CFS Digital Transformation Manager, you will be responsible for advancing the global Intelligent Automation strategy and roadmap, in alignment with the company’s overall digital strategy and CFS goals. This is primarily achieved through our Robotics program, to support the implementation of digital solutions driven by intelligent automation. The Digital Transformation Manager will be focused on identifying fit-for-purpose digital solutions to implement process and operational efficiency across the CFS organization in collaboration with Business Technology Services.

What You'll Do:

• Provide oversight to the program to deliver Robotic Process Automation (RPA) unattended solutions with the clear goal to drive a return of investment. This is primarily based on the automation of tasks from colleagues to be performed by the robotic solutions.

• Provide oversight and continually improve the business processes to manage RPA development and support of activity for active bots, to include strategic planning (regional and global projects), pipeline development, project management as well as technical oversight to ensure solutions are scalable and maintainable and offer support/maintenance through ServiceNow tickets, for timely issue resolution.

• Provide training and guidance to CFS colleagues to facilitate high quality Business Requirement Documents (BRD), test plans and User Acceptance Testing (UAT).

• Provide business input and prioritization to the monthly Sprint Planning process as well as effective reporting e.g. monthly bot performance, ServiceNow tickets, Project plan status etc. and cost management/reconciliation.

• Support incremental Robotics Desktop Automation (RDA) / Citizen Developers attended solutions, with clear capacity savings identified and a translation into clear ROI.

• Assess the effectiveness of the RDA program, citizen developers and to report out on this effectiveness on a quarterly basis.

• Enable operational management (and ownership) of the Digital Workers as part of the CFS Virtual Hub, to include training and license allocation and to coordinate, support and drive the RDA Academy to grow the number of Citizen Developers.

• Conduct benchmarking/technology fore-sighting to explore new developments in automation.

• Advance the automation toolkit through identification and selection of new automation tools, considering effectiveness, efficiency and improved customer experience etc.

• Investigate potential new solutions and technologies and provide insights on technology trends to solve process issues and pain points. To then work closely with key stakeholders to build a business case for investment.

• Champion digital transformation tools with global CFS organization, promote any opportunities to use technology to solve problems and encourage innovative ideas to be used across CFS.

• Lead a small cross functional team of employees and contractors, for project planning, scheduling, monitoring, and reporting of projects.

• Develop implementation plans, conduct risk assessments, and develop contingency plans to accommodate unforeseen events.

• Manage resources effectively, including tools, software, and any external support needed for the project.

• Prepare and present project progress reports and track budgets. Identify problems, their resolution, trends, and their impact on project success, and propose recommendations for action.

Qualifications:

• Bachelors Degree required

• 5+ years of relevant experience, with a digital background, related to business processes/services, with the ability to identify and establish business cases for new digital technologies.

• Experience in large multinational companies as Digital Transformation Manager/Specialist, Business Process Excellence, project management or Product Owner roles.

• Lean/Six Sigma/Business Process evaluation experience.

• Certification in relevant technologies (e.g., RPA tools like UiPath, Blue Prism, or Automation Anywhere) would be beneficial.

• Experience with Agile methodologies and project management certifications (e.g., PMP, PRINCE2) to manage complex projects. Experience with the platform, JIRA, for issue and tracking of user stories and sprints will be an advantage.

• Proven experience in process evaluation and re-engineering within finance operations.

• Experience delivering business change in areas such as Digital/Technology/Process implementations, transformation using Business Intelligence, data analytics, and visualization tools, Robotic Process Automation, AI, and other emerging technologies.

• Ideally prior leadership experience, with a proven ability to lead and mentor teams, fostering a culture of continuous improvement and innovation.

• Highly developed facilitation and negotiation skills, with the ability to resolve conflicts and develop win-win relationships in cross-functional, highly collaborative initiatives.

• A track record of driving projects and programs, with experience in driving process reviews and re-engineering projects to deliver process efficiency.

• To be a strategic thinker with the ability to translate strategy, vision, and long-term goals into practical targets and objectives, with strong analytical and problem-solving skills.

• An understanding of the finance and accounting technology landscape and key trends in this space.

• Experience in funding/investment opportunities and building business cases to support the strategy roadmap.

• Strong communication skills to effectively convey technical concepts to non-technical stakeholders.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is

$97,300.00 – $194,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Project Management

DIVISION:IFO International Finance

LOCATION:United States > Abbott Park : AP52

ADDITIONAL LOCATIONS:

WORK SHIFT:Standard

TRAVEL:Yes, 10 % of the Time

MEDICAL SURVEILLANCE:Not Applicable

SIGNIFICANT WORK ACTIVITIES:Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf