The Role
Manages accounts receivable and collections for a high-value customer portfolio. Responsibilities include order-to-cash activities, dispute management, cash application and posting, invoicing, aged-debt resolution, customer account management, month-end support, and coordination through invoicing platforms. The role also requires Excel-based analysis and Oracle ERP usage while supporting UK customer accounts and maintaining accurate billing and revenue processes.
Summary Generated by Built In
About dunnhumby
dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.
CorporateOur Corporate teams are critical to enabling dunnhumby’s growth and success. They provide the expertise, governance and operational support that help our business run effectively, ensuring our teams can deliver outstanding outcomes for clients, colleagues and partners across the globe.
What we expect from you
- 2-4 years of experience in Accounts Receivable / Collections (Credit Control).
- Bachelor’s degree in commerce/ accounting or equivalent with a sound understanding of accounting principles.
- Good understanding of the Order-to-Cash (O2C) process and collection activities.
- Experience managing 90-100 customer accounts with high-value portfolios and aged debt.
- Hands-on experience in collections, dispute management, cash application, cash posting, customer invoicing portals, billing, and revenue processes.
- Knowledge of common dispute drivers, including PO, delivery, service, pricing, invoicing, portal, and payment-term-related issues.
- Basic understanding of Purchase Orders (POs) and Sales Orders (SOs).
- Experience working with invoicing platforms such as Tungsten, Ariba, and Coupa.
- Exposure to UK customers/businesses preferred.
- Support month-end activities, including cash posting and cash application, as required.
- Knowledge of collections across all aging buckets, from current to 365+ days overdue, with the ability to address aged debt issues.
- Proficient in MS Excel (VLOOKUPs, Pivot Tables) and working knowledge of Oracle ERP.What You Can Expect From UsWe won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.India Benefits
- Healthcare & Family Cover: Group Medical Insurance of INR 500,000 for employees and dependents, plus dental and vision cover up to INR 5,000.
- Protection: Group Term Life Insurance and Group Personal Accident cover with benefit levels linked to employee grade, including disability benefits
- Retirement & Wellbeing: Provident Fund, Gratuity, National Pension Scheme access, Indian Health Organisation membership, and confidential employee assistance support.
- Lifestyle & Flexibility: Office commute support, internet allowance of INR 2,000 per month for blended working, work-from-home kit support, subsidised food, and wellbeing resources.
- Recognition & Extras: Long service awards, Talent Scout referral programme, and family milestone support.
- Time Off & Family Leave: 25 days holiday plus 10 public holidays, paid maternity, paternity and adoption leave, and a day off for your birthday.Demonstrates ownership, accountability, and a strong individual contributor mindset.
Skills Required
- 2-4 years of experience in Accounts Receivable or Collections/Credit Control
- Bachelor's degree in commerce, accounting, or equivalent
- Sound understanding of accounting principles
- Good understanding of the Order-to-Cash process and collection activities
- Experience managing 90-100 customer accounts with high-value portfolios and aged debt
- Hands-on experience with collections, dispute management, cash application, cash posting, customer invoicing portals, billing, and revenue processes
- Knowledge of common dispute drivers, including purchase orders, delivery, service, pricing, invoicing, portals, and payment terms
- Basic understanding of Purchase Orders and Sales Orders
- Experience with Tungsten, Ariba, and Coupa invoicing platforms
- Exposure to UK customers or businesses
- Ability to support month-end activities, including cash posting and cash application
- Knowledge of collections across all aging buckets, including 365+ days overdue
- Proficiency in MS Excel, including VLOOKUPs and Pivot Tables
- Working knowledge of Oracle ERP
dunnhumby Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dunnhumby and has not been reviewed or approved by dunnhumby.
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Fair & Transparent Compensation — Pay is considered competitive relative to similar-sized firms in several markets. Positive perceptions of the overall pay-and-benefits mix support the view that compensation is broadly fair.
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Leave & Time Off Breadth — Paid time off is described as generous, with multi‑week starting allowances plus extras like a paid birthday, loyalty‑based additional days, and periodic early Friday finishes. These features contribute to a favorable time‑off experience across several U.S. locations.
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Healthcare Strength — Core coverage includes employer‑verified medical, dental, vision, life, and disability insurance alongside HSA/FSA options. This breadth of coverage is positioned as a solid component of the U.S. package.
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The Company
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.








