Finance Assistant

🏷️ Title: Finance Assistant

👫 Department: Finance, Reporting to Finance Lead

💰 Salary: £30,000 - £35,000 (depending on experience and seniority)

🎁 Benefits & Culture: Lottie’s careers page here.

📈 Equity: A very generous EMI share offering.

🌴 Holiday: 26 days + bank holidays.

💗 Mission: Elevate later life for everybody and build the care sector of the future.

💻 Office Policy: Hybrid with two core office days.

🌍 Office Location: London Bridge, London, UK.

🔍 The Opportunity:

This is an exciting opportunity for someone with around a year of experience behind them, eager to build a career in finance.

If you're proactive, you want real ownership over your work, and you genuinely get excited about using AI and tech to make things better and faster - this role is perfect for you.

You’ll work directly with experienced professionals who’ve built finance functions in fast growing startups, learning from their expertise while gaining hands-on experience across all areas of Finance operations. We’ll sponsor you through your ACCA qualification, giving you a structured pathway to becoming a well-rounded finance professional.

💻 What does this role involve?

• Lead Accounts Receivable Collections: Own the AR collection process end-to-end, driving continuous improvement on key metrics (DSO and past due aging). Work directly with partners and cross-functional teams to resolve payment issues. Own and optimise our Collections Management system (Chaser).

• Finance Operations & Onboarding: Handle daily finance admin such as our inbox and issuing credit notes. Onboard partners to our systems for accurate billing and support on VAT returns.

• Accounts Payable Management: Process invoices, review for policy compliance, oversee the approval workflow, and ensure proper controls are maintained.

• Support Month-End Close Activities: Perform balance sheet and bank reconciliations, post journal entries, and ensure accurate financial records to support a timely month-end close and financial reporting.

• Drive Process Improvement and Automation Initiatives: Collaborate with the wider finance and operations teams to identify opportunities to improve financial processes and controls. Evaluate manual workflows and recommend automation solutions with use of technology and AI tools.

• Assisting with ad-hoc finance projects, reports and analysis as needed

💪 What problems will you be solving?

• Scaling Without Breaking: We’re growing fast and our manual processes are screaming to be fixed. You’ll spot the opportunities, decide what to build and ship improvements that work. Use whatever tech makes sense - AI, automation or smarter workflows.

• Cash Flow & Collections: Right now, chasing can be manual and messy. You’ll build a better system to optimise how we chase invoices and get cash arriving faster.

• Month-End Close Efficiency: We close in three days and we want to keep it that way as we grow. You’ll protect that speed by spotting bottlenecks, tightening reconciliations and automating manual work.

👀 We think you’ll be a great fit if…

• You've Got Some Experience: Around a year in a finance or finance-adjacent role - AR, AP, bookkeeping, credit control, a placement or an internship.

• You're Career-Minded: You have a genuine interest in building a career in finance and developing expertise across finance operations You’re keen to learn and develop your skills - whether that’s through formal qualifications, building experience or both.

• You’re Eager to Learn: You genuinely want to build your knowledge from the ground up, work closely with experienced colleagues, and grow your expertise over time.

• You’re a Strong Communicator: You communicate clearly and effectively with both internal teams and external partners. You’re articulate and professional in how you handle conversations.

• You’re Detail-Oriented and Organised: You have a meticulous approach to work, high attention to detail, and the ability to manage multiple tasks effectively while prioritising what matters most.

• You’re a Proactive Problem-Solver: You don’t wait to be told what to do. You identify inefficiencies, spot opportunities for improvement, take initiative, and give things a go before seeking help.

• You’re Ownership-Driven: You take ownership of your work and responsibilities, seeing problems through to completion rather than passing them off. You’re comfortable with repetitive tasks when needed, but you’re always thinking about how to improve or automate them.

Sound like you but not quite 100%? Apply anyway — we're looking for potential and the right attitude, not a perfect CV match.

💔 This role isn’t for you if…

• You don't want to spend your time chasing payments: Chasing overdue invoices is the biggest part of this role, and it's repetitive by nature. The best person for this job will want to get good at it and then find ways to automate it - if that doesn't appeal, this isn't the right role.

• You need perfect structure: You thrive in a highly structured environment where everything is set up, systems are locked down and there is little room to change how things work.

• You’re not willing to get hands-on: You’re not prepared to dive into the nitty gritty details, or you’re above doing repetitive tasks when they need doing.

• You lack attention to detail: You don’t spot inconsistencies or problems, and you’re not meticulous about quality and accuracy.

• You’re not ready for ownership: You want clear instructions and someone else to take responsibility for results. You aren’t excited about taking on a real area of responsibility and making it better.

We'd love to see a short video (2-3 minutes) answering this question:

Introduce yourself, tell us why you’re interested in Lottie and what makes you want to start your career in finance.

We appreciate this takes time. We receive a high volume of applications and this helps us assess you on more than your CV.

🔢 Lottie’s Interview Process

• Talent Screen (20 minutes) remote

• Case Study Presentation (1 hour) remote

• Final round (1h15) in Lottie’s office with the Finance Lead and CEO and Co-Founder

🤩 Candidate Experience:

• Pre-Screen & Talent Screen: You'll receive an email notification, but no specific feedback will be provided at this stage.

• Case Study: If you are not successful after the assessment, you'll receive constructive feedback via email and be offered a debrief call with our Talent Lead.

• Final Interview: For final-stage candidates who are not offered the role, we will provide your feedback live via a phone call.

🚀 Meet Lottie

Founded with a mission to build the care sector of the future, Lottie is creating the AI operating system for social care - designed to unlock profitability for care providers and to make finding care as easy as booking a holiday on Airbnb.

Launched in London in July 2021, Lottie has raised over £25m from tier 1 venture capital funds (Accel and General Catalyst) and is widely recognised as one of Europe's fastest growing tech companies. Most recently, Lottie was the acclaimed winner of Deloitte Fast 50, LinkedIn Top Startups, The Sunday Times Tech 2026 and Startups 100.

As of today, Lottie offers four core products:

• Lottie (B2B2C Marketplace) - Free service that helps families find the UK’s best care homes and home care services. Think Rightmove for care.

• Found by Lottie (B2B Vertical SaaS) - AI-native CRM software supporting care providers to effectively manage their enquiries, occupancy and finances.

• Seniorcare by Lottie (B2B Vertical SaaS) - Employee benefit helping companies deliver outstanding eldercare support to their employees.

• Eliza by Lottie (B2B Vertical SaaS) AI agents that handle care home enquiries - so no family goes unanswered. Launch video here.

🤩 Why Lottie?

• Career Opportunity - A career-defining chance to own a real part of the finance function from day one, with clear room to grow — into management accounting, financial reporting, or finance operations — as Lottie scales.

• Mission - Tech for good that aims to build the care industry of the future and to positively impact millions of people's lives.

• Investors - Series A backed startup having raised £25m+ from tier 1 venture capital investors including Accel and General Catalyst.

• People - Join a kind, talented and mission driven team that loves coming to work every day.

• Culture - Excellent employee compensation/benefits, hybrid office policy and outstanding company culture with a 5/5 employee review score on Glassdoor.

• Award Winning - Acclaimed winner of LinkedIn’s 2024 “Top Startups” and named “the UK’s number one startup for 2025” in Startup.co.uk 100 Index. Awarded one of the best places to work in the UK by The Sunday Times 2026.

We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

If you require reasonable accommodations during the application or interview process, please let us know at [email protected]